# Ride SMART Flex

> Ride On Demand with SMART!

Canonical page: [https://chrome-stats.com/d/id1552855723](https://chrome-stats.com/d/id1552855723)

## Overview

- **ID:** `id1552855723`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Via Transportation, Inc.
- **Category:** Travel
- **Rating:** 4.70 / 5 (2,204 ratings)
- **Version:** 4.30.0
- **Last updated:** 2026-09-07
- **First published:** 2021-03-08
- **Size:** 135 MB
- **Data as of:** 2026-09-18
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/ride-smart-flex/id1552855723)
- **Privacy policy:** [https://ridewithvia.com/privacy-policy/](https://ridewithvia.com/privacy-policy/)

## Description

Ride SMART Flex reimagines urban mobility in the Detroit area as a smart, easy, affordable, and green rideshare. In the app, you book an on-demand ride with a few taps and the technology connects you with transit headed your way—no detours, no delays. How it works: book on your phone, meet a nearby pickup, share your ride, and save cash while reducing your carbon footprint.

It’s built around affordability, sustainability, and connectivity. Low prices help you travel within SMART’s service zone, with eligible riders able to pay using pre-tax transit dollars. Shared rides cut congestion and emissions, while fixed-route schedules and wait times help you reach your destination faster. For questions, contact support-smart@ridewithvia.com and rate us highly if you enjoy the experience.

## Rankings

- #38,567 — Overall
- #20 — smart

## Review summary

Reviewers repeatedly cite strong affordability and friendly drivers as positives, but major recurring issues are limited service areas, driver/ride availability, scheduling reliability, driver behavior, and inconsistent app/ETA information. The app can be a good option where service exists, but coverage gaps and reliability problems are the dominant complaints.

### Pros

- Affordable rides / low cost compared to alternatives
- Friendly drivers and generally good customer service
- Positive ride experiences and social interaction with drivers

### Cons

- Limited service areas / coverage; maps and zones are small or out-of-zone
- Low driver availability; long wait times due to few drivers
- Scheduling and reservation issues (late pickups, driver switching, incorrect drop-offs)
- Driver behavior issues (incompetent or rude drivers)
- App reliability and usability problems (ETA inconsistencies, miscommunications, calls not answered)

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- [RideFlex](https://chrome-stats.com/d/id6753637983)
- [SHARE Mobility for Riders](https://chrome-stats.com/d/id6740780198) — 3.70 / 5
- [Breeze OnDemand](https://chrome-stats.com/d/id1561612976) — 4.80 / 5
- [Rides on Demand](https://chrome-stats.com/d/id1538663146) — 2.10 / 5
- [RideSmart by Via](https://chrome-stats.com/d/id6504522568) — 4.40 / 5
- [DashByBreeze](https://chrome-stats.com/d/id6736398285)

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1552855723)