# MyDEMCO

> Utilities

Canonical page: [https://chrome-stats.com/d/id1548364699](https://chrome-stats.com/d/id1548364699)

## Overview

- **ID:** `id1548364699`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Dixie Electric Membership Corporation
- **Category:** Utilities
- **Rating:** 2.20 / 5 (55 ratings)
- **Version:** 26.3.2
- **Last updated:** 2026-07-13
- **First published:** 2021-06-25
- **Size:** 29 MB
- **Data as of:** 2026-09-21
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/mydemco/id1548364699)
- **Privacy policy:** [http://www.nisc.coop/SmartHub/privacy-policy-smarthub.htm](http://www.nisc.coop/SmartHub/privacy-policy-smarthub.htm)

## Description

MyDEMCO brings key DEMCO services into one fast, user-friendly mobile app. View your current bills and usage, manage payments, report account or service issues, and receive outage notifications and special messages from DEMCO.

Key features include: Bill & Pay with balance, due date, recurring payments, and PDF bill history; My Usage with energy-use graphs and gesture-based navigation; and quick access to Contact Us, News, Outage Map, and Maps for dropbox locations.

## Rankings

- #223,382 — Overall

## Review summary

Many reviews praise MyDEMCO for straightforward bill payments, autopay, and a refreshed UI, plus responsive data loading for some users. However, repeated sign-in failures, unreliable outage information, buggy payment flows, and confusion from forced migration (account-number changes) drive most negatives. Crashes and instability are also noted. Overall reliability appears to vary widely by user.

### Pros

- Easy to pay bills and access past bills when the app works, with autopay functionality.
- Refreshed UI design is appreciated by some users.
- App responds quickly to data requests for those not impacted by issues.
- Some users report smooth sign-in and straightforward navigation when not experiencing outages.

### Cons

- Frequent sign-in/authentication failures affect a large number of users.
- Outage information (outage map and status) is unreliable or inaccessible from the app.
- Payment flow is buggy: autopay setup failures, CVV entry issues, and problems paying multiple accounts.
- Forced migration to the new MyDEMCO app causes confusion with account numbers and login, and is linked to instability and crashes.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1548364699)