# eClinicalTouch 4

> Medical

Canonical page: [https://chrome-stats.com/d/id1545273284](https://chrome-stats.com/d/id1545273284)

## Overview

- **ID:** `id1545273284`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** eClinicalWorks LLC
- **Category:** Medical
- **Rating:** 4.30 / 5 (1,152 ratings)
- **Version:** 4.20.1
- **Last updated:** 2026-08-24
- **First published:** 2023-05-16
- **Size:** 459 MB
- **Data as of:** 2026-09-13
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/eclinicaltouch-4/id1545273284)
- **Website:** [https://my.eclinicalworks.com](https://my.eclinicalworks.com/)
- **Privacy policy:** [https://request.eclinicalworks.com/privacy/privacy-policy.php](https://request.eclinicalworks.com/privacy/privacy-policy.php)

## Description

eClinicalTouch 4.0 requires EMR upgrade to V12.0.2 or above. It puts eClinicalWorks users on the leading edge of healthcare innovation, delivering portable, cloud-based EHR access on iPad and iPhone with the full power of eClinicalWorks.

With secure data capture and a suite of clinician-friendly features, users can enter new patient records, create encounters, conduct telephone encounters, Televisit, and office visits, view and enter progress notes, record vital signs, access CPOE, review labs and imaging, refill prescriptions, document OB flowsheets, enable voice and Scribe, and use the built-in camera to augment Progress Notes. All information is stored securely with automatic claim generation for practice management.

## Rankings

- #53,529 — Overall

## Review summary

User reviews are mixed to negative. Recurring downsides include slow performance, crashes, a cluttered and error-prone interface, and regression after updates. Cost and support quality are also common concerns. Some users report stability gains, better navigation, and workflow integration in newer versions, noting the app is an improvement over earlier releases, but it still struggles to meet the speed and simplicity demanded in clinical environments.

### Pros

- Stability and performance have improved with recent updates, making navigation feel smoother.
- Good integration with clinical workflows and supports efficient patient documentation.
- Overall improvements over prior versions and ongoing updates appear to be addressing some issues.
- Customization options for layout and UI allow clinicians to tailor the app to their preferences.

### Cons

- Slowness, crashes, and unreliable performance across devices; frequent loading delays and force quits.
- Cumbersome, cluttered UI with too many clicks; difficult to quickly find critical information.
- Updates frequently introduce new problems or regressions, reducing usability.
- Monthly subscription cost vs. perceived value in a fast-paced clinical setting.
- Friendliness and effectiveness of tech support appear limited, making issue resolution slow.

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- [iMedDoc EMR 4.0](https://chrome-stats.com/d/id6474413153) — 2.30 / 5
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- [HealthEMS MobileTouch](https://chrome-stats.com/d/id6479375034) — 5.00 / 5
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Source: [Chrome-Stats](https://chrome-stats.com/d/id1545273284)