# Madison Reed App

> Hair Color and Care

Canonical page: [https://chrome-stats.com/d/id1545176741](https://chrome-stats.com/d/id1545176741)

## Overview

- **ID:** `id1545176741`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Madison Reed, Inc.
- **Category:** Shopping
- **Rating:** 4.90 / 5 (6,114 ratings)
- **Version:** 3.23.0
- **Last updated:** 2026-08-28
- **First published:** 2021-03-10
- **Size:** 88 MB
- **Data as of:** 2026-09-03
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/madison-reed-app/id1545176741)
- **Website:** [https://www.madison-reed.com/](https://www.madison-reed.com/)
- **Privacy policy:** [https://www.madison-reed.com/about/privacy](https://www.madison-reed.com/about/privacy)

## Description

Experience a colorist in your pocket with the Madison Reed App. It delivers a customized color profile, a personalized shade quiz, and a Virtual Try-On to preview your perfect color before you commit.

Book appointments in seconds, pay in app with contactless checkout, and track orders as you go. Need color advice? Enjoy a complimentary Video Color Consultation with licensed colorists. Our Smart 8-free color supports keratin, argan oil, and ginseng, is Leaping Bunny certified, and cruelty-free—whether you color at home or at a Color Bar near you.

## Rankings

- #22,705 — Overall

## Review summary

The Madison Reed iOS app is heavily criticized for reliability issues. The bulk of reviews cite login failures, crashes, and updates that cripple core features like booking and account access. Notification and billing bugs add to user frustration, while a minority note the app can work with minor problems. Overall, the app is seen as unstable and inconsistent for routine use, with poorer performance impacting account management and support.

### Pros

- Some users report the app has worked OK with only minor problems, indicating that it can function reliably in some cases.
- A reviewer indicates the app can be used to manage membership tasks when it’s working.
- The existence of the app provides a convenient channel to access Madison Reed services when it’s functioning properly.

### Cons

- Repeated login/sign-in failures with the app, including being kicked out or unable to sign in after updates.
- Frequent crashes, spinning wheels, or blank screens that prevent access to the dashboard or booking.
- Update-related issues where new versions break login or core functionality.
- Notification bugs such as unread persistent red dots and duplicate alerts.
- Billing or account-management problems within the app, including incorrect charges and difficulty canceling memberships.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1545176741)