# Choice Home Warranty

> Productivity

Canonical page: [https://chrome-stats.com/d/id1545174683](https://chrome-stats.com/d/id1545174683)

## Overview

- **ID:** `id1545174683`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Choice Home Warranty Group, Inc.
- **Category:** Productivity
- **Rating:** 1.90 / 5 (164 ratings)
- **Version:** 20.0.9
- **Last updated:** 2026-09-01
- **First published:** 2021-02-08
- **Size:** 24 MB
- **Data as of:** 2026-09-19
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/choice-home-warranty/id1545174683)
- **Privacy policy:** [https://appsupportservices.com/237-privacyterms](https://appsupportservices.com/237-privacyterms)

## Description

Your Home Warranty Protection, Simplified: The Choice Home Warranty app puts complete control of your home warranty coverage right in your hands. Manage claims, track service requests, and access your account anytime, anywhere—all from one convenient mobile platform.

Key capabilities include fast, paperless claim submission; real-time status updates and technician arrival times; in-app messaging with providers; instant document uploads; and easy management of contact details, coverage, and payment methods—plus 24/7 access and encrypted security.

## Rankings

- #156,845 — Overall

## Review summary

User reviews repeatedly praise the app’s ease of claim submission and occasional fast service, but the app is frequently unreliable (timeouts, login failures). Major cons include claim denials and scheduling delays, poor customer service, and extra fees. A subset view the company as untrustworthy. Overall, app usability is the strongest positive theme, while reliability and perceived value of service are the main concerns.

### Pros

- The app is easy to download and use for submitting claims.
- Claims processing can be fast with some representatives and technicians (fast responses, knowledgeable techs).
- Some users report saving money or receiving replacements when coverage applies.

### Cons

- The app frequently times out or does not work, making it hard to log in or access claim history.
- Many users report denials, delays in scheduling technicians, and unclear reimbursement processes.
- Poor customer service and communication (calls dropped, slow callbacks, rude responses).
- Hidden or high fees (service charges, paying technicians directly, cancellation fees).
- Perception of the company as untrustworthy or a scam due to frequent complaints.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1545174683)