# Groove On-Demand

> On-demand transit in Memphis

Canonical page: [https://chrome-stats.com/d/id1545140409](https://chrome-stats.com/d/id1545140409)

## Overview

- **ID:** `id1545140409`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Via Transportation, Inc.
- **Category:** Travel
- **Rating:** 4.80 / 5 (893 ratings)
- **Version:** 4.30.0
- **Last updated:** 2026-09-19
- **First published:** 2021-02-01
- **Size:** 134 MB
- **Data as of:** 2026-09-19
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/groove-on-demand/id1545140409)
- **Privacy policy:** [https://ridewithvia.com/privacy-policy/](https://ridewithvia.com/privacy-policy/)

## Description

Groove On-Demand in Memphis provides on-demand, shared rides by matching riders headed in the same direction into a single vehicle. In the Groove app, a few taps book your ride and you’re paired with others headed your way, offering the comfort of private transport with the efficiency of public transit.

Key pillars are SHARED, SUSTAINABLE, and AFFORDABLE travel: fewer cars on the road and lower emissions, with fares comparable to public transit and possible discounts. Features include accurate pickup ETAs, real-time tracking, door-to-door drop-offs, and straightforward support.

## Rankings

- #56,857 — Overall

## Review summary

Pros: affordable fares, fast rides when available, courteous drivers, convenient on-demand service, and life-saver for some users. Cons: reliability issues (long waits, no-shows, booked messages), limited service coverage and routing problems, inconsistent pickup/drop-off locations, weak customer support, and variable driver quality. Overall, users value the low price and speed when available but want improvements in reliability, routing accuracy, coverage, and support.

### Pros

- Affordable fares
- Fast and smooth rides when available
- Some drivers are nice and professional
- Convenient on-demand service
- Life saver for many users

### Cons

- Unreliable availability (long waits, frequent no-shows, 'we're booked' messages)
- Limited service area and routing issues (not all destinations covered)
- Inconsistent pickup/drop-off locations and mismatches between the app and driver
- Poor or slow customer support / issue resolution
- Variable driver quality including rude behavior

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1545140409)