# LG&E KU ODP

> Utilities

Canonical page: [https://chrome-stats.com/d/id1545027900](https://chrome-stats.com/d/id1545027900)

## Overview

- **ID:** `id1545027900`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** LG&E and KU
- **Category:** Utilities
- **Rating:** 4.80 / 5 (24,546 ratings)
- **Version:** 3.0.7
- **Last updated:** 2025-11-19
- **First published:** 2021-02-23
- **Size:** 29 MB
- **Data as of:** 2026-09-22
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/lg-e-ku-odp/id1545027900)
- **Website:** [https://lge-ku.com/app](https://lge-ku.com/app)
- **Privacy policy:** [https://lge-ku.com/app-privacy](https://lge-ku.com/app-privacy)

## Description

The LG&E KU ODP mobile app provides a single, secure way for residential customers and most small businesses to manage their energy accounts. Pay your bill, view current and past bills, set up reminders, and switch to paperless billing. See a 12-month usage graph, manage your account details, and report or track outages with real-time status.

Pay via bank transfer, credit/debit cards, or digital wallets (Amazon Pay, PayPal, Venmo), and choose Auto Pay. The app supports secure login with password, face ID, or fingerprint, plus flexible notifications for bills, outages, and service requests. Guest outage reporting and an outage map keep you informed even if you’re not logged in.

## Rankings

- #10,131 — Overall

## Review summary

Users generally praise the LG&E KU ODP app for ease of paying bills and a clean, intuitive interface, making account access convenient. However, recurring problems appear: sign-in failures or frequent logouts on mobile, billing inconsistencies such as different amounts and double charges, and limited in-app bill management options. Some customers also report slow or unresponsive customer service regarding billing issues.

### Pros

- Easy and quick bill payments through the app
- Clean, intuitive, and user-friendly interface
- Convenient to access LG&E KU ODP accounts and pay on the go
- Widely praised as a convenient way to pay bills

### Cons

- Sign-in/login issues on the app, including frequent logouts and password errors
- Billing discrepancies and limited payment controls, such as inconsistent amounts and double charges and no option to schedule payments
- Limited in-app bill management features (cannot export/print bills, limited account visibility, cannot view power status)
- Customer service responsiveness on billing issues is inconsistent

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1545027900)