# Calmerry: Online Therapy App

> Mental Health Help & Support

Canonical page: [https://chrome-stats.com/d/id1542200174](https://chrome-stats.com/d/id1542200174)

## Overview

- **ID:** `id1542200174`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Mental Fuel Incorporated
- **Category:** Health & Fitness
- **Rating:** 3.70 / 5 (79 ratings)
- **Version:** 2.260.4
- **Last updated:** 2026-01-27
- **First published:** 2020-12-10
- **Size:** 108 MB
- **Data as of:** 2026-09-23
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/calmerry-online-therapy-app/id1542200174)
- **Privacy policy:** [https://calmerry.com/privacy-policy/](https://calmerry.com/privacy-policy/)

## Description

Calmerry connects you with licensed therapists within 24 hours for secure online therapy. Access flexible, therapist-led care via chat, audio, or video, with HIPAA-compliant privacy and availability across all 50 states.

Key benefits include 1,000+ licensed therapists with 3,000+ hours each, unlimited therapist switching, evidence-based approaches (CBT, DBT, mindfulness), and 24/7 access to a secure therapy space.

## Rankings

- #160,757 — Overall

## Review summary

Reviews paint a mixed picture: Calmerry’s app is functional and user-friendly with generally responsive customer support, and some users have found helpful therapy experiences. However, many reviews highlight serious downsides: text-based therapy often lacks depth, therapists can be slow or unengaged, billing/cancellation problems and refunds are common, and the app has frequent bugs. Overall, some users benefit from the convenience, but persistent quality and billing concerns dominate the feedback.

### Pros

- The app is well-made and functional, working well on both iPhone and web.
- Customer service is frequently described as responsive and helpful.
- Some users connect with therapists and find the service supportive for text-based therapy.
- Positive remarks about features like switching counselors and occasional extras (e.g., group webinars, journaling).

### Cons

- Therapy via text is seen as not a good substitute for real in-person therapy and may lack genuine human connection.
- Therapists are often unresponsive or slow to reply, with reports of auto-replies and missed sessions.
- Billing and cancellation issues are common, including charges after cancellation and unclear pricing/refunds.
- App reliability problems and bugs (login issues, messages not sending, updates causing glitches).
- Mixed experiences with customer service, with some users finding it slow or unhelpful.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1542200174)