# MedStar Health

> It’s how we treat people.

Canonical page: [https://chrome-stats.com/d/id1542053603](https://chrome-stats.com/d/id1542053603)

## Overview

- **ID:** `id1542053603`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** MedStar Health
- **Category:** Medical
- **Rating:** 4.30 / 5 (906 ratings)
- **Version:** 2.1.3970
- **Last updated:** 2026-09-18
- **First published:** 2021-09-09
- **Size:** 22 MB
- **Data as of:** 2026-09-21
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/medstar-health/id1542053603)
- **Website:** [https://www.medstarhealth.org/](https://www.medstarhealth.org/)
- **Privacy policy:** [https://access.medstarhealth.org/#/privacy-policy/](https://access.medstarhealth.org/#/privacy-policy/)

## Description

MedStar Health helps you manage your family's care from one secure app. Book and manage appointments around the clock, receive reminders, and reschedule as needed. You can also access 24/7 telehealth, locate urgent care, and sync Apple Health data to see all your health information in one place.

Stay informed with COVID-19 resources, share feedback to improve your care, and look forward to more features. This app focuses on convenient, proactive health management for the whole family.

## Rankings

- #59,140 — Overall

## Review summary

Most reviews highlight friction and fragmentation: difficult, multi-step login flows and poor authentication handoffs between the app and the patient portal; the app often feels like a portal wrapper rather than a fully integrated MedStar experience. Users report crashes, slow performance, and data not syncing (labs, messages, appointments). Booking and finding doctors is inconsistent, and there’s missing platform support (no iPadOS app). Overall, reliability and UX need a major overhaul to realize the app’s potential.

### Pros

- Some users value the app's goal of providing access to MedStar Health information and see potential utility when it functions as a gateway to care.
- A few users explicitly express overall appreciation for MedStar, indicating goodwill toward the provider despite app issues.

### Cons

- Severe login friction and repeated sign-ins between the app and the patient portal, with frequent password problems and login loops.
- Poor integration with the patient portal; data is not synchronized, and the app often acts as a link to the website rather than a unified experience (labs, messages, and other data hard to access).
- Clunky, slow, and confusing user experience; navigation feels like two apps in one and requires many steps.
- Reliability problems: frequent crashes, 403 errors, and inconsistent loading or data display.
- Appointment booking/search issues and missing functionality: doctors not appearing in search, referrals not surfaced, and absence of an iPadOS app.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1542053603)