# Original Tommy's

> Order Delivery, Deals & Shop

Canonical page: [https://chrome-stats.com/d/id1540974909](https://chrome-stats.com/d/id1540974909)

## Overview

- **ID:** `id1540974909`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Original Tommy's
- **Category:** Food & Drink
- **Rating:** 2.80 / 5 (76 ratings)
- **Version:** 2.1.1
- **Last updated:** 2026-03-02
- **First published:** 2020-11-19
- **Size:** 53 MB
- **Data as of:** 2026-09-04
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/original-tommys/id1540974909)
- **Website:** [https://originaltommys.com](https://originaltommys.com/)
- **Privacy policy:** [https://originaltommys.com/privacy/](https://originaltommys.com/privacy/)

## Description

The World-Famous Original Tommy’s Rewards app makes it easy to earn points on qualifying purchases and stay connected to a legacy that began in Los Angeles in 1946.

With the app, you can track points, unlock exclusive offers, view available promotions, and redeem rewards at participating locations. From our Chili Cheeseburger to Chili Cheese Fries, every visit brings you closer to rewards. Download the app, start earning, and enjoy the Original Tommy’s experience.

## Rankings

- #180,137 — Overall

## Review summary

User reviews show the Original Tommy's iOS app is broadly unreliable and hard to use. Recurrent problems include the app not loading or crashing, price markups on the app, a misaligned menu (no combos, prices not shown), pickup delays with cold food, and delivery/area restrictions that block ordering for some users. A few mention customization, but overall sentiment is poor usability and limited support.

### Cons

- App frequently fails to load or spins endlessly, preventing users from placing orders.
- Prices on the app are higher than in-store, with frequent markups and missing price visibility.
- Menu flow in the app does not match the restaurant (no combos; items must be ordered individually).
- Pickup ETA issues: orders not ready on arrival and food can arrive cold; notifications about readiness are missing.
- Location restrictions or delivery-radius issues prevent ordering for many users.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1540974909)