# HealthyRhode

> State of Rhode Island

Canonical page: [https://chrome-stats.com/d/id1534206915](https://chrome-stats.com/d/id1534206915)

## Overview

- **ID:** `id1534206915`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** RI
- **Category:** Health & Fitness
- **Rating:** 4.80 / 5 (2,253 ratings)
- **Version:** 2.9.7
- **Last updated:** 2025-10-17
- **First published:** 2020-10-19
- **Size:** 44 MB
- **Data as of:** 2026-09-05
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/healthyrhode/id1534206915)
- **Privacy policy:** [https://www.ri.gov/policies/privacy/](https://www.ri.gov/policies/privacy/)

## Description

HealthyRhode helps Rhode Island residents manage DHS and HealthSource RI benefits across the extension, mobile app, and website. View program details, check application statuses, and see real-time EBT balances.

Upload and review documents, monitor statements, pay for eligible health insurance, and keep your contact information up to date. It supports biometric login, password recovery, and a centralized dashboard with alerts and notifications.

## Rankings

- #37,675 — Overall

## Review summary

HealthyRhode is praised for easy, convenient document submission and DHS task management, with clear success indicators for uploads. However, many users report repeated login/authentication problems, payment processing and notification failures, poor customer service access, and slow or unreliable performance. Localization and information availability issues also hinder use. Overall, the app shows strong potential for simplifying DHS interactions but reliability and support gaps need urgent attention.

### Pros

- Easy to submit/upload documents without visiting DHS locations.
- User-friendly and easy to understand.
- Convenient for DHS tasks, including checking EBT updates and balance.
- Clear feedback on upload success or failure.
- More straightforward than other DHS sites for uploading documents.

### Cons

- Frequent login/authentication failures and password/biometric issues.
- Payment processing failures and lack of reliable payment status notifications.
- Poor customer service and limited contact options (long hold times, no email contact).
- Persistent performance issues and 'something went wrong' errors plus slow loading.
- Registration/localization issues and outdated information in the app.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1534206915)