# Virgin Red: The Rewards Club

> Collect Rewards & Save Money

Canonical page: [https://chrome-stats.com/d/id1533988059](https://chrome-stats.com/d/id1533988059)

## Overview

- **ID:** `id1533988059`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Virgin Red Ltd
- **Category:** Lifestyle
- **Rating:** 4.40 / 5 (218 ratings)
- **Version:** 5.27.4
- **Last updated:** 2026-09-10
- **First published:** 2021-11-22
- **Size:** 88 MB
- **Data as of:** 2026-09-21
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/virgin-red-the-rewards-club/id1533988059)
- **Website:** [https://www.virginred.com/#/](https://www.virginred.com/#/)
- **Privacy policy:** [https://policies.red.virgin.com/privacy](https://policies.red.virgin.com/privacy)

## Description

**Virgin Red: The Rewards Club** helps you turn everyday shopping and travel into valuable Virgin Points. Join for free, explore over 100 ways to earn points through Virgin Red partners and exclusive offers, then save or spend your rewards on travel, experiences, treats and more.

Redeem Virgin Points on flights to Europe, luxury hotels, Caribbean getaways, gig tickets, thrill-seeking experiences, gift vouchers, home and wardrobe upgrades, or charitable donations. Taxes and charges may apply to flight bookings.

## Rankings

- #103,162 — Overall

## Review summary

Users largely report the Virgin Red app as unstable and hard to use, with persistent crashes, loading freezes, or blank screens. Login problems and unresponsive customer support are common. Rewards issues, such as missing points or perks not applying, further frustrate users. While some appreciate earning points through partner shopping and redeeming them for flights, the frequent technical problems and perceived low rewards value dominate overall sentiment.

### Pros

- Earn points on partner shopping (Macy’s, Apple, Lululemon).
- Points can be redeemed for flights and other rewards; they accumulate quickly.

### Cons

- The app is frequently broken or non-functional (infinite loading, spinning wheels, freezes, blank screens).
- Login issues or the app not responding after login.
- Customer support is slow or unresponsive with little to no direct contact options (canned auto-replies).
- Rewards/points issues: missing points, perks not applying, or errors when linking accounts or payment methods (e.g., Mastercard).
- Rewards value feels low or misaligned (high spend yields relatively few points, making it less engaging).

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1533988059)