# 360 Spatial Sound Personalizer

> Utilities

Canonical page: [https://chrome-stats.com/d/id1528698705](https://chrome-stats.com/d/id1528698705)

## Overview

- **ID:** `id1528698705`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Sony Corporation
- **Category:** Utilities
- **Rating:** 2.10 / 5 (30 ratings)
- **Version:** 2.4.0
- **Last updated:** 2026-02-04
- **First published:** 2020-11-25
- **Size:** 52 MB
- **Data as of:** 2026-09-19
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/360-spatial-sound-personalizer/id1528698705)
- **Privacy policy:** [http://policies.songpal.sony.net/headphones/pp/hpc\_pp\_index.html](http://policies.songpal.sony.net/headphones/pp/hpc_pp_index.html)

## Description

Create your hearing profile using a smartphone camera for a personalized spatial sound experience on supported devices.

Main Functions
Use your smartphone camera to capture your ear images and create your hearing characteristics, to be stored onto your account.  You can retrieve the data from your account onto the supported devices and readily enjoy personalized spatial sound.

Note
・ Starting with version 2.4.0 of this app, it is only available on iOS 17.0 or later.
・ A camera is required on your smartphone to install and use this app. 
・Supported Sony's devices are required to enjoy personalized spatial sound.
・A subscription to a compatible music service may be required to enjoy 360 Reality audio.  Service availability depends on countries/regions.

* Some functions and services may not be supported in certain countries/regions.
* Please make sure to update 360 Spatial Sound Personalizer to the latest version.
* Other system names, product names, and service names that appear in this app are either registered trademarks or trademarks of their respective development manufacturers. (TM) and ® are not indicated in the text.

## Rankings

- #289,582 — Overall

## Review summary

Most reviews describe reliability problems that prevent use, especially sign-in failures and email verification issues. Photo capture also causes crashes or unresponsiveness for several users. A minority reports easy setup and straightforward ear-photo capture, but overall the app is hampered by login/verification problems and photo-capture crashes.

### Pros

- Easy setup flow with ear-photo capture.
- Ear-photo capture is straightforward for some users.
- Some users report the app works fine when functioning.

### Cons

- Repeated sign-in failures / login flow blocks access.
- Email verification fails (verification emails not received or cannot verify).
- Crashes or freezes when attempting to take ear photos, making the app unusable for some users.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1528698705)