# Acentra Connect

> Health & Fitness

Canonical page: [https://chrome-stats.com/d/id1524837965](https://chrome-stats.com/d/id1524837965)

## Overview

- **ID:** `id1524837965`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Espyr
- **Category:** Health & Fitness
- **Rating:** 3.50 / 5 (92 ratings)
- **Version:** 6.3.1
- **Last updated:** 2026-04-03
- **First published:** 2020-07-27
- **Size:** 70 MB
- **Data as of:** 2026-09-19
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/acentra-connect/id1524837965)
- **Privacy policy:** [https://eap.acentra.com/privacy-policy/](https://eap.acentra.com/privacy-policy/)

## Description

Acentra Connect is an on-demand well-being app for Acentra Health EAP members. It provides secure, confidential access to resources designed to support professional, academic, or personal well-being, including tips, tools, helpful articles, assessments, motivational exercises, informative videos, benefit information, and TalkNow to connect you to care that is personalized, immediate, and confidential.

Once downloaded, you will need to enter the password provided by your benefits representative to log in. If you have any difficulties, contact Acentra Health EAP through your designated toll-free number.

## Rankings

- #154,852 — Overall

## Review summary

Most reviews report functional and access problems: the app frequently crashes or freezes on launch; users struggle to reach real help or schedule therapy via chat or the ‘contact us’ feature, which often lacks working links. Content is repetitive, incomplete, or lacks credible resources, including missing suicide-prevention links and website parity. A minority note positives for EA employees, such as available courses and occasional access to trained counselors by phone, and a favorable impression of the new interface.

### Pros

- Useful tool for EA employees to access mental health resources.
- New look and user interface is impressive.
- Some enterprise users can access courses via the app.
- Access to trained counselors by phone (positive feedback from some users).

### Cons

- App crashes or freezes on startup, making it unusable.
- Support and contact features are unreliable or non-functional (chat closes, 'report an app problem' not opening, 'contact us' lacks working links).
- Content is duplicated, incomplete, or lacks credible resources (missing suicide-prevention links and website parity).
- Difficult to reach providers or schedule therapy through the app; chatbot responses can be unhelpful.
- UI/navigation issues (e.g., 'contact us' not scrollable, getting stuck on coach profile with no contact).

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1524837965)