# Asurion

> Utilities

Canonical page: [https://chrome-stats.com/d/id1524530702](https://chrome-stats.com/d/id1524530702)

## Overview

- **ID:** `id1524530702`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Asurion Mobile Applications Inc
- **Category:** Utilities
- **Rating:** 4.10 / 5 (392 ratings)
- **Version:** 11.0.0
- **Last updated:** 2026-07-23
- **First published:** 2022-01-25
- **Size:** 43 MB
- **Data as of:** 2026-09-18
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/asurion/id1524530702)
- **Website:** [https://asurion.com/](https://asurion.com/)
- **Privacy policy:** [https://www.asurion.com/privacy-policy/](https://www.asurion.com/privacy-policy/)

## Description

Asurion is a utilities app designed to streamline protection plans and tech support. It lets you file claims, track repairs and replacements, and access expert help with ease.

You can chat with Asurion Experts, troubleshoot device issues, and easily view protection benefits and setup tips for OS upgrades and device configuration.

## Rankings

- #84,477 — Overall

## Review summary

Overall, reviews show major issues with the app and claims process, including login problems, claim submissions failing, and frequent denials. Customers also report poor, hard-to-reach support, delivery delays for replacements, and price increases. A minority note some positives like coverage and repair service, but usability and claim handling drive most frustration.

### Pros

- Insurance coverage is praised by some users.
- Some reviewers report good repair service by technicians.
- Auto-pay monthly payments are easy.

### Cons

- The app and claims process are frequently broken: login loops, account issues, and failed claim submissions.
- Many reviews report claims being denied with unclear or inconsistent reasons.
- Customer service is hard to reach, with long holds and slow responses.
- Delivery/replacement timing is unreliable, with cancellations or rescheduling and missing deliveries.
- Pricing changes and high deductibles are not clearly disclosed.

## Similar extensions and apps

- [Asurion Tech Care: Help & Fix](https://chrome-stats.com/d/id6760505325) — 1.00 / 5
- [Asurion TechCare](https://chrome-stats.com/d/id1570073932)
- [Protection 360®](https://chrome-stats.com/d/id1226629284) — 4.50 / 5
- [Tech Coach](https://chrome-stats.com/d/id1065341814) — 4.50 / 5
- [Asuris Northwest Health](https://chrome-stats.com/d/id1020815062) — 3.30 / 5
- [Xfinity Mobile Care](https://chrome-stats.com/d/id6557086597) — 4.40 / 5
- [Assurant TechPro](https://chrome-stats.com/d/id6557080769) — 5.00 / 5
- [Protection 360 HomeTech](https://chrome-stats.com/d/id6670184585) — 3.80 / 5
- [myExpert](https://chrome-stats.com/d/id1463204093) — 4.00 / 5
- [OneAssist: Protection+Warranty](https://chrome-stats.com/d/id1074619069) — 4.40 / 5
- [AsureConnect](https://chrome-stats.com/d/id6751540186) — 3.80 / 5
- [UScellular Protect](https://chrome-stats.com/d/id1130523509) — 4.40 / 5

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1524530702)