# ESCByFieldEdge

> Business

Canonical page: [https://chrome-stats.com/d/id1522915521](https://chrome-stats.com/d/id1522915521)

## Overview

- **ID:** `id1522915521`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** dESCO, LLC
- **Category:** Business
- **Rating:** 1.20 / 5 (97 ratings)
- **Version:** 2026.6.2 (9)
- **Last updated:** 2026-06-24
- **First published:** 2020-10-14
- **Size:** 74 MB
- **Data as of:** 2026-09-07
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/escbyfieldedge/id1522915521)
- **Website:** [https://xplorcontactcenter.my.site.com/esc/s/](https://xplorcontactcenter.my.site.com/esc/s/)
- **Privacy policy:** [https://fieldedge.com/privacy-policy/](https://fieldedge.com/privacy-policy/)

## Description

ESCByFieldEdge empowers field service technicians with on-the-go access to your ESC software, including critical work orders and customer data, from any tablet or smartphone.

Designed to boost productivity, it keeps field teams connected to office systems, enabling faster responses, better updates, and seamless collaboration wherever work happens.

## Rankings

- #226,176 — Overall
- #48 — field

## Review summary

Overall, reviews are overwhelmingly negative about ESCByFieldEdge. The primary pain points are stability and reliability: the app crashes or freezes often, dispatches fail to load, and users frequently must delete and reinstall to get calls to appear or to sign in again. Data loss like lost signatures and broken notifications add to frustration. A small number of users note speed improvements and an integrated manager/tech app as a benefit, but these positives are far eclipsed by ongoing performance problems and slow updates.

### Pros

- Speed improvements in the newer app, especially on newer iPhones.
- All-in-one experience that combines the manager app and the tech app for easier workflows.
- Some users report the latest version is faster and clearer than the old app.

### Cons

- Frequent crashes and freezes; the app is often unusable.
- Dispatches/jobs fail to load or update, hindering day-to-day work.
- Need to delete and reinstall the app to load dispatches or re‑log in repeatedly.
- Loses signatures and other input data, causing data loss.
- Notifications don’t work reliably across devices and sessions.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1522915521)