# Cincy Library

> Reference

Canonical page: [https://chrome-stats.com/d/id1517626396](https://chrome-stats.com/d/id1517626396)

## Overview

- **ID:** `id1517626396`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Public Library of Cincinnati & Hamilton County
- **Category:** Reference
- **Rating:** 2.70 / 5 (83 ratings)
- **Version:** 2.24.0
- **Last updated:** 2026-09-02
- **First published:** 2020-12-20
- **Size:** 22 MB
- **Data as of:** 2026-09-20
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/cincy-library/id1517626396)
- **Privacy policy:** [https://cincinnatilibrary.bibliocommons.com/info/privacy](https://cincinnatilibrary.bibliocommons.com/info/privacy)

## Description

Search the Cincinnati & Hamilton County Public Library catalog, renew or check out items including ebooks, eAudiobooks, movies, and digital music.

Find events, get directions to your nearest branch, and see hours of operation.

## Rankings

- #177,339 — Overall

## Review summary

Overall, users report a mix of functional features but are frustrated by reliability and usability issues. The main pain points are crashes and slow responses, repeated login problems, and occasional app downtime with little support contact. Users also want to link multiple library cards, manage family accounts, and have a more intuitive navigation layout, which many feel the new design lacks. Search functionality is inconsistent, and several reviews prefer the old app. Push notifications for holds and due dates are commonly requested.

### Pros

- Holds can be placed on books from the app.
- Homepage shows overdue, due, and ready-for-pickup items for quick overview.
- Broad set of library features in one app (search, reading lists, fees).
- Some reviewers find the navigation intuitive and the design straightforward.

### Cons

- Crashes and overall instability (crashes on launch, slow performance).
- Frequent login/authentication problems (being logged out, invalid credentials, can't log in).
- Downtime and lack of accessible support or helpline.
- Inability to link multiple library cards / manage family accounts.
- Poor navigation/UX and design changes from the older app.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1517626396)