# SmarTrip

> Travel

Canonical page: [https://chrome-stats.com/d/id1516539463](https://chrome-stats.com/d/id1516539463)

## Overview

- **ID:** `id1516539463`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Washington Metropolitan Area Transit Authority
- **Category:** Travel
- **Rating:** 2.20 / 5 (104 ratings)
- **Version:** 2.0.144
- **Last updated:** 2026-02-14
- **First published:** 2020-08-31
- **Size:** 66 MB
- **Data as of:** 2026-09-23
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/smartrip/id1516539463)
- **Website:** [https://www.wmata.com/applepay](https://www.wmata.com/applepay)
- **Privacy policy:** [https://www.wmata.com/about/records/privacy.cfm](https://www.wmata.com/about/records/privacy.cfm)

## Description

SmarTrip is an optional Chrome extension that helps you manage your SmarTrip card and account. It enables quick Apple Wallet integration and features like Auto-Reload and SmartBenefits. You don't need a SmarTrip account to use SmarTrip in Apple Wallet; for additional account management, you can register your card, check benefits, and more. For support, chat at WMATA.COM/CHAT or call 888-SMARTRIP.

## Rankings

- #176,119 — Overall

## Review summary

The app is praised for convenient digital SmarTrip management and Wallet integration, with easy reloads and quick onboarding. However, widespread issues reduce reliability: delays or missing funds on loads, Apple Wallet/Pay glitches, onboarding/login problems, missing/ineffective trip tools, and frequent gate-read failures. Overall, it can work well for some users, but reliability and feature gaps deter consistent use.

### Pros

- Easy digital SmarTrip card management with quick reloads
- Wallet integration (Apple Wallet/Apple Pay) speeds up paying at gates
- Onboarding can be fast (account creation, linking wallet, adding passes) and supports auto-reload
- Flexible card management (switch between physical and digital, replace lost cards)
- Works for WMATA metro and buses for many users once set up

### Cons

- Funds loading delays and balances not updating promptly (pending loads) or charges with no credit added
- Apple Wallet/Apple Pay loading issues causing failed or delayed loads
- Account activation and login problems (delayed emails, password resets, login failures)
- Missing or poorly functioning trip tools and map (no metro map, weak trip planner, inaccurate times)
- Gate/tap-to-read failures and overall reliability issues with card reads

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1516539463)