# Smile Voice and SelfCare

> Utilities

Canonical page: [https://chrome-stats.com/d/id1514500366](https://chrome-stats.com/d/id1514500366)

## Overview

- **ID:** `id1514500366`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Smile Telecom Holdings Ltd
- **Category:** Utilities
- **Rating:** 2.70 / 5 (45 ratings)
- **Version:** 3.1.5
- **Last updated:** 2025-12-11
- **First published:** 2020-07-07
- **Size:** 134 MB
- **Data as of:** 2026-09-04
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/smile-voice-and-selfcare/id1514500366)
- **Privacy policy:** [https://smile.com.ng/privacy-policy/](https://smile.com.ng/privacy-policy/)

## Description

Smile Voice and SelfCare App is here!
·        Make and receive calls and SMSs using your Smile Voice and manage your account.
·        You can make and receive calls to/from any number worldwide using the PHONE feature on the App icons bar.
·        Enjoy unlimited FREE on-net calls (if you have an active voice bundle) and the lowest call rates when making calls from the Smile Voice
and SelfCare App.
·        No Roaming Charges while you are abroad; you can make and receive calls the same as the local tariff plan in Nigeria (No Incoming call
charges) & SMILE to SMILE calls are Free (if you have an active voice bundle).
·        Follow the app's prompts to activate your Smile Number for voice, and you’ll be ready to make/receive calls.
·        With the SelfCare features, you can  Recharge Data, Voice and Airtime.
·        Check your Balances, Redeem Airtime Vouchers, and Share Data and Airtime whenever you want.
·        One Application for all your Voice, Data, and SMS needs is the FREE Smile Voice and SelfCare App from Smile.
·        You can also easily manage and view all your Smile services wherever you are.
·        You can make calls, receive calls, access and manage contacts, save your favorite contacts, and see missed calls when you miss someone's
call.
·        You can also send/receive and manage your SMS messages.
 
·        With Smile Voice and SelfCare App:
 
o   No Roaming Charges while you are abroad.
o   Make/ Receive calls and SMS messages.
o   Manage contacts.
o   View Data, Voice, and Airtime Balances.
o   Recharge Data, Voice, and Airtime.
o   Redeem Airtime Vouchers.
o   Share Data and Airtime.
o   View your profile information and KYC status, and,
o   View and download your usage, purchase, and share history whenever you
want.
The ease of making quality voice calls from and to anywhere in the world and managing your Smile services has never been easier.

## Rankings

- #222,697 — Overall

## Review summary

Users consistently report ongoing reliability and payment issues with Smile Voice and SelfCare. The most mentioned problems are failed recharges and payment gateway errors (PayStack/Interswitch), poor customer support, and general app instability including login failures, background disconnections, and persistent error messages. Several reviews note Out of Credit despite recharging, inability to check balance, and data purchases blocked. Some users also highlight geographic limitations that restrict recharges to Nigerian debit cards and higher costs for non-Nigerian users. Overall, users feel the app is unreliable and frustrating, with few positive recurring points.

### Cons

- Recurring recharge/payments failures and payment gateway errors (PayStack/Interswitch).
- Poor or unresponsive customer support and slow issue resolution.
- General app instability with persistent error messages, login failures, and background disconnects.
- Balance issues: showing Out of Credit after recharge and inability to check balance.
- Geographic and payment-method limitations (only Nigerian/naira debit cards) and higher costs for users outside Nigeria.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1514500366)