# Viv Home Care

> Home Care

Canonical page: [https://chrome-stats.com/d/id1512709298](https://chrome-stats.com/d/id1512709298)

## Overview

- **ID:** `id1512709298`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Viv Technologies Inc.
- **Category:** Medical
- **Rating:** 3.90 / 5 (154 ratings)
- **Version:** 2026.9.0
- **Last updated:** 2026-09-09
- **First published:** 2020-05-27
- **Size:** 115 MB
- **Data as of:** 2026-09-16
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/viv-home-care/id1512709298)
- **Privacy policy:** [https://www.vivtechnologies.com/privacy-policy](https://www.vivtechnologies.com/privacy-policy)

## Description

Viv Home Care is a fully configurable Connected Home Care platform that links patients, families, caregivers, and clinicians without engineering intervention.

- Modern tools to efficiently manage in-home care and scheduling
- HIPAA-compliant chat for real-time updates among family members, providers, and payers
- Access to current and historical medical information
- Health status tracking and issue monitoring
- Offline-ready features to maximize EVV compliance in low-connectivity areas

Designed for enterprise home care, Viv Home Care emphasizes privacy, security, and interoperability while enabling rapid customization for evolving use cases.

## Rankings

- #122,864 — Overall

## Review summary

Viv Home Care for iOS shows mixed reviews. Some users praise rich client information, in‑app messaging, and easy clocking with incremental task completion. However, most feedback centers on reliability and usability problems: unreliable clock-in/out and timesheets that affect pay, frequent crashes and post-update instability, login/authentication hurdles (including Face ID removal), GPS/location inaccuracies at client sites, and glitches in signatures and charting. These issues overshadow the positives, making dependability and paycheck accuracy the main concerns for many users.

### Pros

- Provides rich client information within the app.
- In‑app messaging to head office, nurses, or family.
- Clocking in/out is easy for some users.
- Allows completing tasks in parts rather than all at once.

### Cons

- Clock in/out and timesheets are unreliable and often fail, impacting pay.
- Frequent app crashes and reliability issues requiring reinstalls.
- Login/authentication problems after updates; Face ID no longer working or login via browser not supported.
- Location/GPS inaccuracies and clocking issues at client sites.
- Workflow glitches around signatures, charting, and timesheet visibility (e.g., duplicate signatures, late signature window).

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1512709298)