# Charm mPHR

> Medical

Canonical page: [https://chrome-stats.com/d/id1509064377](https://chrome-stats.com/d/id1509064377)

## Overview

- **ID:** `id1509064377`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** MedicalMine Inc.
- **Category:** Medical
- **Rating:** 4.80 / 5 (3,897 ratings)
- **Version:** 2.2.1
- **Last updated:** 2026-06-02
- **First published:** 2022-04-05
- **Size:** 231 MB
- **Data as of:** 2026-09-16
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/charm-mphr/id1509064377)
- **Privacy policy:** [https://www.charmhealth.com/privacy-policy.html](https://www.charmhealth.com/privacy-policy.html)

## Description

Charm mPHR is a Personal Health Record (PHR) app for securely managing health information for you and your family on mobile. It helps you track current and past medications, vitals, allergies, immunizations, diagnoses, procedures, insurance, and clinical documents, and also supports appointments and questionnaires.

Its Health Passport visually presents your data and can be shared instantly with caregivers or doctors. The app also enables video consultations, lab results and visit summaries viewing, secure messaging with practices, and quick sharing of health records and receipts—streamlining care coordination.

## Rankings

- #28,888 — Overall

## Review summary

Overall, reviews indicate Charm mPHR's mobile experience is the primary pain point: no reliable full EHR on mobile, with the app or mobile site rendering poorly or being deprecated. Authentication and sign-up are frequently broken (OTP loops, biometrics issues, password changes not logging out). Appointment scheduling often fails, and data access (lab results, invoices, diagnoses) is inconsistent. The UI is viewed as outdated and hard to navigate, though a subset of users report that the portal is simple and useful when it works.

### Pros

- Simple, appointment- and messaging-focused experience
- Quick access to doctor and test results
- User-friendly portal and generally easy to use when functional
- Some users consider Charm mPHR the best app when it works

### Cons

- Severe mobile usability issues: no reliable full EHR on mobile, deprecated app, or poor mobile rendering
- Authentication and sign-up problems: OTP loops, biometric login issues, password changes not logging out
- Appointment scheduling/requests failures: cannot schedule or frequently fails to process appointments
- Data visibility issues: lab results, invoices, and diagnoses not consistently displayed to patients
- UI/UX/navigation problems: clunky, outdated interface, pages failing to render, blank pages, and hard navigation

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1509064377)