# U By Emaar - Loyalty & Rewards

> Lifestyle

Canonical page: [https://chrome-stats.com/d/id1505755057](https://chrome-stats.com/d/id1505755057)

## Overview

- **ID:** `id1505755057`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Emaar Technologies
- **Category:** Lifestyle
- **Rating:** 4.80 / 5 (2,180 ratings)
- **Version:** 6.3.13
- **Last updated:** 2026-06-17
- **First published:** 2020-04-10
- **Size:** 121 MB
- **Data as of:** 2026-09-17
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/u-by-emaar-loyalty-rewards/id1505755057)
- **Website:** [https://www.ubyemaar.com](https://www.ubyemaar.com/)
- **Privacy policy:** [https://www.ubyemaar.com/en/privacy-policy](https://www.ubyemaar.com/en/privacy-policy)

## Description

Dubai’s most rewarding loyalty programme, U By Emaar, unites brands across the Emaar portfolio. Earn Upoints and climb four tiers—Black, Silver, Gold, and Platinum—to access exclusive discounts, hotel stays, dining, spa treatments, and entertainment experiences.

Key features include earning, redeeming and tracking Upoints, viewing participating brands such as Address Hotels + Resorts, Vida Hotels & Resorts, Armani Hotel Dubai, At.Mosphere, Reel Cinemas, and Dubai Aquarium & Underwater Zoo; plus tracking bookings and transactions, and setting preferred categories and communication choices.

## Rankings

- #38,376 — Overall

## Review summary

The app is valued for earning/tracking loyalty points and easy bookings, with positive notes about staff. However, users repeatedly report country eligibility limits, devaluation of benefits, inconsistent or delayed point posting, frequent technical issues (logins, OTPs, updates), and redemption problems. Improvements in eligibility scope, automation of point posting, bug fixes, and smoother redemption would significantly enhance the experience.

### Pros

- Helps earn and track loyalty points through the app.
- Easy to book with a wide range of options.
- Staff are frequently praised for helpful and responsive service.
- App provides access to points balance and card information in one place.

### Cons

- Country eligibility and residency limitations exclude many users.
- Loyalty benefits are reduced or limited, reducing overall value.
- Points posting is inconsistent or delayed; some bookings show no points.
- Technical reliability issues: login problems, OTP delays/failures, and profile update/save errors.
- Points redemption can be blocked by technical issues or card problems.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1505755057)