# Bradford White Connect™

> Smart Water Heater Control

Canonical page: [https://chrome-stats.com/d/id1504894004](https://chrome-stats.com/d/id1504894004)

## Overview

- **ID:** `id1504894004`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Bradford White
- **Category:** Lifestyle
- **Rating:** 1.90 / 5 (56 ratings)
- **Version:** 1.2.7
- **Last updated:** 2024-11-06
- **First published:** 2022-12-07
- **Size:** 31 MB
- **Data as of:** 2026-09-23
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/bradford-white-connect/id1504894004)
- **Privacy policy:** [https://s3.amazonaws.com/bradfordwhitecorp/wp-content/uploads/bw-connect-privacy-policy.pdf](https://s3.amazonaws.com/bradfordwhitecorp/wp-content/uploads/bw-connect-privacy-policy.pdf)

## Description

Bradford White Connect turns your water heater into a smart system with remote access, enabling homeowners or business owners to adjust settings, set weekly schedules, and monitor error messages from mobile devices.

For contractors, it offers remote diagnosis of prior installations, owner-permitted error alerts, on-site access to settings and sensor data, and visit logging, plus sizing, cross-reference, and warranty tools. Compatible with select models; internet access is required.

## Rankings

- #235,037 — Overall

## Review summary

Bradford White Connect has potential with remote control, scheduling, and usage monitoring, but the app is plagued by instability and incomplete features. Frequent disconnects, settings that don’t stick, unreliable scheduling, inconsistent usage data, and authentication errors undermine reliability. The app often requires restarts or re-pairing, and it does not show the current water temperature. Overall, the concept is solid, but the implementation is unstable and not dependable for daily use.

### Pros

- Provides basic remote access to water heater settings (mode and temperature) via the app.
- Scheduling/TOU features are included in the app.
- Usage data/monitoring is available through the app.
- The concept of Bradford White Connect is a solid, potentially useful idea when it works.

### Cons

- Frequent disconnects and unreliable connectivity (Wi‑Fi/Bluetooth) requiring restarts or re-pairing.
- Changes to mode or temperature do not persist or apply correctly (settings revert or don’t take).
- Scheduling/TOU features are buggy or non-functional (time zone/DST issues, start/end times not settable, empty field errors).
- Usage data is inconsistent or incomplete (missing data, limited history, graphs displaying incorrect values).
- App stability/authentication issues (authorization errors, constant logouts, need to restart the app) and lack of current water temperature display.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1504894004)