# Loop - Dreams On Wheels

> Electric Scooter Sharing

Canonical page: [https://chrome-stats.com/d/id1504675606](https://chrome-stats.com/d/id1504675606)

## Overview

- **ID:** `id1504675606`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Loop Mobility
- **Category:** Travel
- **Rating:** 3.60 / 5 (157 ratings)
- **Version:** 1.20.0
- **Last updated:** 2026-06-30
- **First published:** 2020-07-01
- **Size:** 108 MB
- **Data as of:** 2026-09-16
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/loop-dreams-on-wheels/id1504675606)
- **Website:** [https://www.loopmobility.co/](https://www.loopmobility.co/)
- **Privacy policy:** [https://admin.loop.qa/content-page?type=1&lang=en](https://admin.loop.qa/content-page?type=1&lang=en)

## Description

Loop Mobility aims to introduce electric scooter sharing to Doha, addressing first- and last-mile gaps and expanding access to public transport. By offering a green, healthy way to commute, Loop seeks to reduce carbon emissions while enriching urban mobility in Qatar.

How Loop works: locate a nearby Loop in the app, scan the scooter or enter a code to activate, ride safely with a helmet, and park in designated areas to keep streets clear. The network connects riders for a seamless, convenient experience.

## Rankings

- #125,712 — Overall

## Review summary

Users repeatedly report onboarding obstacles due to phone verification, frequent scooter malfunctions, slow or unresponsive support and refund delays, recurring app crashes after updates, and billing issues such as charges for idle time or pauses. These multi-issue patterns indicate reliability and customer-service concerns across hardware, software, and payments, limiting the app's practicality for visitors and everyday users.

### Cons

- Registration/verification relies on phone number OTP and SMS, which often fails or is not possible for visitors, blocking account creation.
- Scooters frequently malfunction (faulty throttle, won't start, or stop unexpectedly) resulting in unusable rides.
- Customer support is slow or unresponsive, with refund requests taking a long time or being ignored.
- Frequent app instability (crashes, black screens after updates, or general performance issues).
- Billing problems include charges for ride time or paused time, double charges, and difficulty obtaining refunds.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1504675606)