# مياه نوڤا - Nova Water

> لطلب وتوصيل مياه نوڤا للمنازل

Canonical page: [https://chrome-stats.com/d/id1504295078](https://chrome-stats.com/d/id1504295078)

## Overview

- **ID:** `id1504295078`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Health Water Bottling Co
- **Category:** Shopping
- **Rating:** 4.80 / 5 (6,049 ratings)
- **Version:** 2.2.42
- **Last updated:** 2026-09-16
- **First published:** 2020-03-25
- **Size:** 138 MB
- **Data as of:** 2026-09-19
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/%D9%85%D9%8A%D8%A7%D9%87-%D9%86%D9%88%DA%A4%D8%A7-nova-water/id1504295078)
- **Website:** [https://novawater.com/en](https://novawater.com/en)
- **Privacy policy:** [https://novawater-portal-payment.azurewebsites.net/privacy?culture=en](https://novawater-portal-payment.azurewebsites.net/privacy?culture=en)

## Description

Nova Water mobile application delivers Nova natural drinking water with an easy-to-use interface for ordering and tracking home deliveries across Saudi Arabia. Choose from Standard, Glass, or Big Format bottles to fit households and offices.

The standout Hydration Partner feature lets you track daily water intake, set personalized reminders, and integrate with Apple HealthKit and CareKit to view your daily steps— all designed to help you lead a healthier lifestyle. The app welcomes both existing Nova customers and new users seeking convenient water delivery.

## Rankings

- #23,145 — Overall
- #10 — plastic bottles
- #50 — material

## Review summary

Reviews show a mixed picture: the product quality is strong and delivery is fast for many, and staff can be courteous. However, recurring problems about the app's stability, address/checkout validation, and unreliable delivery scheduling, combined with slow support and refund delays, undermine the experience. Users frequently report being charged without delivery, or facing long waits and difficult service policies, with some noting higher prices.

### Pros

- Good product quality.
- Fast delivery in many cases.
- User-friendly app/interface.
- Courteous and helpful customer service staff (e.g., sales representatives).

### Cons

- Delivery issues and scheduling problems (delays, last-minute cancellations, long wait times).
- Frequent app bugs and instability (login/OTP errors, cart issues, address validation problems).
- Poor and slow customer support with delayed refunds and unresolved complaints.
- Address/checkout problems (inability to add/edit/delete address, address validation blocking checkout).
- Pricing perceived as high compared with competitors.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1504295078)