# Tolls NY

> Official E-ZPass New York App

Canonical page: [https://chrome-stats.com/d/id1503631764](https://chrome-stats.com/d/id1503631764)

## Overview

- **ID:** `id1503631764`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Conduent Inc.
- **Category:** Travel
- **Rating:** 4.70 / 5 (267,420 ratings)
- **Version:** 3.15
- **Last updated:** 2026-08-28
- **First published:** 2020-06-15
- **Size:** 81 MB
- **Data as of:** 2026-09-04
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/tolls-ny/id1503631764)
- **Website:** [https://youtu.be/NH\_2kF0FJQU](https://youtu.be/NH_2kF0FJQU)
- **Privacy policy:** [https://www.e-zpassny.com/en/other/privacy.shtml](https://www.e-zpassny.com/en/other/privacy.shtml)

## Description

Tolls NY is the official authorized app for E-ZPass NY and Tolls by Mail customers. It makes it easy to manage accounts, pay invoices, check balances, view toll history, update vehicle information, and receive important alerts. For Tolls by Mail invoices, you can quickly scan paper invoices, search trips by license plate, plan future trips, and opt in to digital invoices.

## Rankings

- #1,596 — Overall

## Review summary

Users broadly praise Tolls NY for being easy to use and convenient for toll tracking, but frequent issues with billing accuracy and customer service overshadow positives. Common complaints include overcharges and duplicate tolls, late fees, slow support, and data posting delays. Technical friction like repeated logins and QR/credit-card handling, plus perceived gaps in EZ Pass integration, contribute to disputes. Overall, the app is user-friendly yet reliability and billing accuracy require improvement.

### Pros

- Easy to use and intuitive navigation
- Convenient for viewing toll activity and managing tolls
- Positive UI/UX and quick access to toll information
- Balance notification features (low-balance alerts) to prompt replenishment

### Cons

- Billing inaccuracies including overcharges, duplicate charges, and late fees
- Slow or unhelpful customer support resolving billing issues
- Data not updated daily / delays in posting deductions
- Authentication friction and input issues (repeated logins, QR/credit card prompts)
- Poor integration with EZ Pass / cross-state toll systems leading to mischarges

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- [NH E-ZPass](https://chrome-stats.com/d/id1511729784) — 1.20 / 5
- [EZ Tolls RI](https://chrome-stats.com/d/id6474522806) — 3.00 / 5

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1503631764)