# Pollo Regio

> Food & Drink

Canonical page: [https://chrome-stats.com/d/id1500531982](https://chrome-stats.com/d/id1500531982)

## Overview

- **ID:** `id1500531982`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** PR CORPORATE OPERATIONS LLC
- **Category:** Food & Drink
- **Rating:** 4.80 / 5 (3,154 ratings)
- **Version:** 2.0
- **Last updated:** 2025-03-24
- **First published:** 2020-05-20
- **Size:** 104 MB
- **Data as of:** 2026-09-25
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/pollo-regio/id1500531982)
- **Website:** [https://www.polloregio.com/](https://www.polloregio.com/)
- **Privacy policy:** [https://www.polloregio.com/privacy-policy](https://www.polloregio.com/privacy-policy)

## Description

Pollo Regio Chrome extension brings the brand's rewards and ordering features directly to your browser. Earn points by scanning receipts and ordering through the app, then redeem those points on your next purchase. Browse the menu and place pickup or delivery orders with ease.

Find your nearest Pollo Regio location and get directions, making it simple to enjoy your favorites while you shop. This extension consolidates offers, rewards, and menu access into a convenient in-browser experience.

## Rankings

- #32,234 — Overall
- #66 — poll

## Review summary

Pollo Regio is praised for tasty food, great service, cleanliness, and an easy, customizable app. However, recurring negatives center on loyalty rewards glitches, order inaccuracies, weak in-app support, and various app/payments problems, plus limited app features.

### Pros

- Delicious chicken and high food quality.
- Excellent and friendly customer service from staff.
- Clean locations and pleasant atmosphere.
- Easy-to-use app with customizable menu items.
- Rewards/loyalty program is appreciated by users.

### Cons

- Rewards/loyalty issues: points not credited, rewards not redeemable, and confusion over how to use rewards.
- Order accuracy problems: missing items in delivery or pickup orders (e.g., charro beans, other components).
- In-app reporting and support flow is weak: no easy way to report order issues in-app; contact options redirect to the website without tying to the order.
- App functionality and payment issues: trouble adding/finalizing payment methods, account verification glitches (phone number taken), and inability to link purchases to the account.
- App features feel limited/basic: scanning receipts is constrained, limited receipt scans, and overall lack of seamless multi-user integration.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1500531982)