# TM DONE

> Food & Drink

Canonical page: [https://chrome-stats.com/d/id1500042163](https://chrome-stats.com/d/id1500042163)

## Overview

- **ID:** `id1500042163`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** TmDone
- **Category:** Food & Drink
- **Rating:** 4.40 / 5 (1,438 ratings)
- **Version:** 3.8.4
- **Last updated:** 2026-09-11
- **First published:** 2020-03-24
- **Size:** 160 MB
- **Data as of:** 2026-09-18
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/tm-done/id1500042163)
- **Website:** [https://www.tmdone.com](https://www.tmdone.com/)
- **Privacy policy:** [https://docs.tmdone.com/privacy.html](https://docs.tmdone.com/privacy.html)

## Description

**TM DONE** is Oman's food delivery and shopping app, connecting you with hundreds of restaurants, grocery stores, flower shops, and gift stores across Muscat and beyond. Discover local favourites, international brands, exclusive daily deals, flexible payment options, and live order tracking.

Earn more with every order through the TM DONE Loyalty Program, which gives you **2.5% cashback** on every purchase. Whether you're ordering a meal, stocking up on groceries, or sending flowers and gifts, TM DONE makes it simple and convenient.

## Rankings

- #48,115 — Overall

## Review summary

Overall, TM DONE is broadly criticized for slow deliveries, frequent order delays and cancellations, and poor customer support. Many reviews report payment problems, including card payments not processing, accidental double charges, and refunds taking too long. Users also complain about limited restaurant options, location accuracy, and friction with login or payment flows. A small number praise the service, but reliability and billing issues are the main drawbacks that need urgent fixes to regain user trust.

### Pros

- Good service, reliable and good staffs

### Cons

- Frequent delivery delays and not honoring promised delivery times
- Poor customer support: unresponsive agents, ignored complaints, and delayed or deleted chats
- Payment problems: card payments frequently fail, issues with saving cards/OTP, and unresolved refunds or double charges
- Order cancellations and refunds: orders canceled or charged incorrectly with slow refunds
- Limited restaurant options and app usability issues: few partners, location accuracy problems, and features accessible only via the website

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1500042163)