# Service Works Pro

> Field Service Management App

Canonical page: [https://chrome-stats.com/d/id1494462796](https://chrome-stats.com/d/id1494462796)

## Overview

- **ID:** `id1494462796`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Suparba Panda
- **Category:** Business
- **Rating:** 4.30 / 5 (243 ratings)
- **Version:** 6.28
- **Last updated:** 2025-10-27
- **First published:** 2020-01-14
- **Size:** 140 MB
- **Data as of:** 2026-09-15
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/service-works-pro/id1494462796)
- **Website:** [https://service.works](https://service.works/)
- **Privacy policy:** [https://service.works/privacy.html](https://service.works/privacy.html)

## Description

Service Works Pro is a field service management platform that helps service teams run from anywhere. It centralizes scheduling, job tracking, and billing to save hours weekly and give you clear visibility to grow your business.

Key capabilities include scheduling and completing jobs, sending invoices and estimates, employee time tracking, parts and PO management, inventory item views, group messaging, and SMS/text communications with customers.

## Rankings

- #99,798 — Overall

## Review summary

User reviews for Service Works Pro on Apple devices are largely negative, with recurring complaints about app reliability and bugs, frequent price hikes, billing and refund headaches, and poor customer support. A smaller portion notes useful integrations with partners and potential value in the desktop/part ordering capabilities, but overall sentiment centers on reliability and cost concerns.

### Pros

- Integration with third-party parts suppliers and service partners (e.g., Marcone, ServicePower, ServiceBench)

### Cons

- Frequent bugs and reliability issues; the app often doesn’t work as expected
- Significant price increases and overall high cost compared to prior pricing
- Billing and payment problems, including errors and refund difficulties
- Poor or difficult-to-reach customer support
- Updates frequently introduce new problems or remove/limit existing functionality

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1494462796)