# Nagarik App

> Utilities

Canonical page: [https://chrome-stats.com/d/id1493013430](https://chrome-stats.com/d/id1493013430)

## Overview

- **ID:** `id1493013430`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** NITC, Government of Nepal
- **Category:** Utilities
- **Rating:** 3.00 / 5 (302 ratings)
- **Version:** 2.0.112
- **Last updated:** 2026-08-31
- **First published:** 2020-01-08
- **Size:** 107 MB
- **Data as of:** 2026-09-25
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/nagarik-app/id1493013430)
- **Website:** [https://tny.ws/nagarikApp](https://tny.ws/nagarikApp)
- **Privacy policy:** [https://docs.google.com/document/d/1PfHJvtyzmTTXx4DUGR\_6uPQbTayoAXUv3zAkR8w0ack/edit?folder=0BzfP3nA2tuiJODBqRVFlMDFORms/](https://docs.google.com/document/d/1PfHJvtyzmTTXx4DUGR_6uPQbTayoAXUv3zAkR8w0ack/edit?folder=0BzfP3nA2tuiJODBqRVFlMDFORms/)

## Description

Nagarik App is a government-backed mobile platform that consolidates Nepal's government services into a single online hub. It enables citizens to access essential services around the clock without visiting offices, delivering a more efficient, digital way to interact with government agencies.

Today, the app hosts about 25 services (including Police Clearance Report and Voter Card), with plans to add more over time. By reducing queues and enabling online transactions, Nagarik App aims to make public services more accessible, convenient, and secure for Nepali citizens.

## Rankings

- #105,579 — Overall

## Review summary

The Nagarik App shows positive user interest and some smooth operation when documents are linked, but is hampered by repeated login/OTP failures, document verification and linking issues, data loss after updates, server reliability problems, and regional/platform constraints. Users request broader login options, better support, and more robust digital services. Overall, enthusiasm for the app exists alongside significant reliability and usability challenges.

### Pros

- Documents linking works smoothly when the app is functioning (citizenship, passport, driving license, etc.).
- Users express strong positive sentiment toward the app's value and potential (e.g., I love this app, best app).
- Some feedback indicates issues are resolved or acknowledged by support, showing ongoing maintenance.

### Cons

- Frequent OTP/login problems and errors (e.g., waiting for OTP, 'Something went wrong', auto-logout, OTP not appearing).
- Document verification and linking failures (citizenship, passport, driving license) with missing options or failed verification.
- Data loss after updates or reinstallations, requiring re-upload of documents.
- Server outages/crashes and reliability issues that disrupt usage.
- Regional scope limitations and platform compatibility concerns (e.g., limited provincial availability, iOS version constraints).

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1493013430)