# Connecticut Natural Gas

> Business

Canonical page: [https://chrome-stats.com/d/id1490254401](https://chrome-stats.com/d/id1490254401)

## Overview

- **ID:** `id1490254401`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** AVANGRID INC.
- **Category:** Business
- **Rating:** 4.60 / 5 (2,363 ratings)
- **Version:** 26.03.2806
- **Last updated:** 2026-03-29
- **First published:** 2019-12-31
- **Size:** 25 MB
- **Data as of:** 2026-09-21
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/connecticut-natural-gas/id1490254401)
- **Privacy policy:** [https://www.cngcorp.com/wps/portal/cng/nonnavigationfooter/privacypolicy](https://www.cngcorp.com/wps/portal/cng/nonnavigationfooter/privacypolicy)

## Description

Connecticut Natural Gas Chrome extension offers a free, easy way to manage your account. Pay your bill in three clicks and view your balance in real time, all with secure Touch ID or Face ID access.

On the go, enroll in eBill, AutoPay, and Budget Billing, and update your profile and preferences anytime, anywhere for fast, convenient, and secure account management.

## Rankings

- #37,713 — Overall

## Review summary

Overall, the Connecticut Natural Gas iOS app is praised for being easy to use and enabling quick bill payments with handy features like viewing due dates, full bills, and payment history. The recent upgrade is seen as a clear usability improvement. However, users report recurring issues with payment errors, misreported billing status (past due vs due), login/authentication problems, and slow or unclear UI. Fixing payment reliability, alert synchronization, and stabilization of login would greatly improve the experience.

### Pros

- Very easy to use and navigate; intuitive for checking account and paperless billing.
- Fast, simple bill payment with shortcuts.
- Useful features like viewing due dates, full bill, payment history, usage, and paperless billing.
- App upgrade improved usability and overall experience.
- Generally reliable performance with positive user sentiment.

### Cons

- Frequent payment failures or 'oops' errors when trying to pay.
- Billing status misreporting (past due on due date) and alert/sync issues.
- Login/authentication problems (Touch ID, password reset, and account login failures).
- Outdated, slow UI and unclear screens; upgrade described as clunky.
- Payments sometimes stuck or not syncing with bill-pay notifications ('limbo' payments).

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- [United Illuminating](https://chrome-stats.com/d/id1490254000) — 4.70 / 5
- [Central Maine Power](https://chrome-stats.com/d/id1490254595) — 4.50 / 5
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Source: [Chrome-Stats](https://chrome-stats.com/d/id1490254401)