# hear.com HORIZON

> My app for better hearing

Canonical page: [https://chrome-stats.com/d/id1489152822](https://chrome-stats.com/d/id1489152822)

## Overview

- **ID:** `id1489152822`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Sivantos Pte. Ltd.
- **Category:** Medical
- **Rating:** 4.30 / 5 (2,428 ratings)
- **Version:** 2.8.0
- **Last updated:** 2026-08-19
- **First published:** 2020-01-15
- **Size:** 202 MB
- **Data as of:** 2026-09-03
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/hear-com-horizon/id1489152822)
- **Website:** [https://www.wsa.com](https://www.wsa.com/)
- **Privacy policy:** [https://www.wsa.com/services/app-privacy-notice/remote-control-app/](https://www.wsa.com/services/app-privacy-notice/remote-control-app/)

## Description

The hear.com HORIZON Chrome extension provides discreet, smartphone-based remote control for hear.com HORIZON hearing aids, including SPEECH FOCUS, PANORAMA EFFECT, and MY MODE. It supports direct streaming (music, calls, TV sound, audiobooks, web content) and shows essential device information, with a user guide accessible in-app or at www.wsaud.com.

## Rankings

- #38,267 — Overall

## Review summary

User reviews show a split experience: some find the app user-friendly and good for calls and environment-based adjustments, but many report chronic Bluetooth/connectivity problems, settings not persisting after power cycles, and reliability issues like crashes. Difficulty switching between devices, auto volume changes, and missing features (TV mode, EQ, streaming) further hurt usability on iPhone. Overall satisfaction is limited by reliability and feature gaps, though basic controls and call quality receive praise from a portion of users.

### Pros

- App is user-friendly and easy to navigate / control hearing aids
- Pairing with iPhone often yields clear phone calls and good sound quality
- Environment-specific filters and adjustments are easy to use for tailoring sound

### Cons

- Unreliable Bluetooth connectivity and device compatibility (frequent disconnects, need to reset, iPhone 16 syncing issues, cannot stream audio)
- Settings and preferences (volume, balance) do not persist after pairing or power cycling
- App reliability problems (frequent crashes / mid-use instability)
- Poor multi-device switching (hard to move between devices; switching can reset previous settings)
- Missing features and usability gaps (lack of TV mode for some wearers, no EQ, limited streaming capability)

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1489152822)