# My Water+

> By Primo Water

Canonical page: [https://chrome-stats.com/d/id1487735926](https://chrome-stats.com/d/id1487735926)

## Overview

- **ID:** `id1487735926`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** DS Services Of America, Inc.
- **Category:** Food & Drink
- **Rating:** 4.90 / 5 (43,121 ratings)
- **Version:** 8.4.3
- **Last updated:** 2026-09-12
- **First published:** 2019-12-29
- **Size:** 53 MB
- **Data as of:** 2026-09-19
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/my-water/id1487735926)
- **Website:** [http://www.water.com](http://www.water.com/)
- **Privacy policy:** [https://www.water.com/bottled-water-privacy-policy](https://www.water.com/bottled-water-privacy-policy)

## Description

My Water+ by Primo Water is a Chrome extension that helps you manage your bottled water delivery service from anywhere. It offers a diverse portfolio of bottled water brands, flavored water, sparkling water, and hot beverages like coffee, tea, and hot chocolate, all with convenient delivery to your door.

Key features include editing deliveries, adding delivery notes, managing recurring orders, updating products in orders, handling billing and payments (including autopay), managing multiple accounts, requesting equipment service, discovering promos, creating a wish list or Favorites, and contacting customer care directly from the app.

## Rankings

- #6,776 — Overall

## Review summary

User reviews for My Water+ are mixed. The most frequent complaints are about billing and delivery problems—double charges, price hikes, deposits, and missed or rescheduled deliveries with little notice. Customer service is often unhelpful or hard to reach. The app itself frequently fails to load or allows limited account changes due to login errors. A minority of users still report positive experiences and convenient scheduling features.

### Pros

- The app makes scheduling, skipping, and editing deliveries easy.
- Some customers report positive service experiences and a helpful delivery driver.
- The app is convenient for managing deliveries and orders.

### Cons

- Billing issues and unexpected charges (double charges, price increases, deposits, and collections).
- Delivery problems including missed or rescheduled deliveries, unnotified changes, and incorrect bottle counts.
- Poor or unresponsive customer support.
- App reliability issues (login errors, loading failures, and difficulty modifying orders).

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1487735926)