# ECI MobileTech

> Business

Canonical page: [https://chrome-stats.com/d/id1486818143](https://chrome-stats.com/d/id1486818143)

## Overview

- **ID:** `id1486818143`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** ECi Software Solutions
- **Category:** Business
- **Rating:** 3.90 / 5 (78 ratings)
- **Version:** 2026.8.1
- **Last updated:** 2026-08-13
- **First published:** 2020-03-12
- **Size:** 32 MB
- **Data as of:** 2026-09-20
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/eci-mobiletech/id1486818143)
- **Privacy policy:** [https://www.ecisolutions.com/legal/privacy-policy](https://www.ecisolutions.com/legal/privacy-policy)

## Description

ECI MobileTech enables field technicians to access service calls, manage activities, and input data on the go, with a real-time link to e-automate. The app reduces office workload, improves accuracy, and enhances inventory control while out in the field.

Key features include: empower techs to manage their calls and inventory; view parts availability across all warehouses and technician car stock; real-time GPS monitoring; dispatch console activity; tech-to-tech parts transfers; attachments and signatures; searchable calls by status, tech, customer, or equipment; and in-app tech-to-tech chat for faster service.

## Rankings

- #158,132 — Overall

## Review summary

Users generally praise ECI MobileTech for its user-friendly interface, robust features, and real-time updates that boost productivity and enable on-the-go data access. However, repeated reports of stability problems (crashes, freezes), unreliable notifications, and privacy/battery concerns around location prompts highlight reliability gaps. Some updates also introduce new bugs. Overall, the app is valued for workflow improvements, but stability and consistency need attention.

### Pros

- User-friendly and intuitive UI across features
- Robust, feature-rich tool with strong reporting and data access
- Real-time updates and on-the-go access for dispatch/closing tickets
- Improves productivity and streamlines complex business operations
- Strong customer support

### Cons

- Frequent crashes, freezes, and lockups disrupt work
- Unreliable notifications that sometimes stop working or fail to refresh during dispatch
- Location permissions prompts and related privacy concerns (and potential battery drain from location services)
- Update-related issues causing errors (e.g., 404 for Group Calls)

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1486818143)