# Dynamics 365 Field Service

> Business

Canonical page: [https://chrome-stats.com/d/id1485579247](https://chrome-stats.com/d/id1485579247)

## Overview

- **ID:** `id1485579247`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Microsoft Corporation
- **Category:** Business
- **Rating:** 1.70 / 5 (224 ratings)
- **Version:** 13.26082.8
- **Last updated:** 2026-09-09
- **First published:** 2020-05-01
- **Size:** 148 MB
- **Data as of:** 2026-09-22
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/dynamics-365-field-service/id1485579247)
- **Website:** [http://aka.ms/FSMFeatures](http://aka.ms/FSMFeatures)
- **Privacy policy:** [https://go.microsoft.com/fwlink/?linkid=521839](https://go.microsoft.com/fwlink/?linkid=521839)

## Description

Dynamics 365 Field Service is a next-generation mobile app powered by Dynamics 365 and built on the Microsoft Power Apps platform. It is crafted for field service workers, offering robust offline capabilities so data is accessible and actionable even when connectivity is limited.

With periodic data synchronization to keep the back office informed and actions coordinated, the app is fully customizable to control what field workers can access and how information is presented.

## Rankings

- #145,701 — Overall
- #51 — service

## Review summary

User reviews indicate Dynamics 365 Field Service on iOS is widely unstable and unreliable. Recurrent crashes, freezes, and long load times hinder day‑to‑day work. Many report authentication problems, including login loops and device registration errors, plus data sync/save failures that can erase progress. Usability suffers from confusing navigation, with key features hidden in menus. Compatibility concerns with iOS 26.4 are also noted, with some users unable to open the app after updates. Overall sentiment is strongly negative, with callers suggesting alternative solutions or waiting for a stable fix.

### Cons

- Constant crashes, freezes, and unresponsive UI
- Severely slow performance and long loading times; heavy battery drain
- Login loop and device registration/authentication issues
- Saving/sync errors causing loss of work and unreliable data
- Poor usability and navigation with features buried in random menus

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1485579247)