# Mercato: Grocery Delivery

> Local. Fresh. Same day service

Canonical page: [https://chrome-stats.com/d/id1484829783](https://chrome-stats.com/d/id1484829783)

## Overview

- **ID:** `id1484829783`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Mercato, Inc.
- **Category:** Food & Drink
- **Rating:** 4.80 / 5 (7,738 ratings)
- **Version:** 1.11.9
- **Last updated:** 2026-09-09
- **First published:** 2020-01-19
- **Size:** 78 MB
- **Data as of:** 2026-09-19
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/mercato-grocery-delivery/id1484829783)
- **Website:** [https://mercato.com](https://mercato.com/)
- **Privacy policy:** [https://www.mercato.com/privacy](https://www.mercato.com/privacy)

## Description

Shop handpicked groceries from local grocers with Mercato. Fast, same-day delivery and the option to pick up at the store help you save time while supporting local businesses and a healthier planet. Groceries are hand-picked and packaged by the local grocer, not by a middleman, ensuring freshness.

Mercato Green offers unlimited free delivery and a tree planted for every purchase, plus features like one-tap reorders, scheduling weeks in advance, multi-store shopping, and saved favorites.

## Rankings

- #20,257 — Overall

## Review summary

Users praise Mercato for convenient home grocery delivery from local stores and helpful staff, with positive notes on quality and senior-friendly service. Recurrent issues include delivery reliability and tracking gaps, complex billing/refund experiences, and inconsistent app performance. Customer support access is often limited, and inventory gaps or substitutions can frustrate customers. Overall, Mercato is valued for ease and selection, but reliability, billing transparency, and app improvements are needed.

### Pros

- Convenience of grocery shopping from home with access to local stores
- Helpful and responsive staff, including knowledgeable order managers
- Positive for seniors and budget-conscious shoppers
- Good item quality and freshness reported by multiple users
- Overall reliable, user-friendly experience for many customers

### Cons

- Delivery reliability issues: missed delivery windows or orders not arriving, especially on weekends
- Billing and refund problems: duplicate charges, overcharges, and difficult cancellation/refund processes
- App reliability and usability problems: poor search results, address submission failures, date/time selection issues after updates, intermittent loading
- Limited or broken customer support access: weekend contact gaps and non-working support links/chatbot
- Inventory and substitution issues: not all items listed and some items out of stock or substituted poorly

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1484829783)