# Synology Active Insight

> Business

Canonical page: [https://chrome-stats.com/d/id1483565192](https://chrome-stats.com/d/id1483565192)

## Overview

- **ID:** `id1483565192`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Synology Inc.
- **Category:** Business
- **Rating:** 2.30 / 5 (32 ratings)
- **Version:** 1.2.0
- **Last updated:** 2026-07-06
- **First published:** 2020-12-08
- **Size:** 25 MB
- **Data as of:** 2026-09-10
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/synology-active-insight/id1483565192)
- **Website:** [http://www.synology.com](http://www.synology.com/)
- **Privacy policy:** [https://www.synology.com/en-global/company/legal/privacy](https://www.synology.com/en-global/company/legal/privacy)

## Description

**Synology NAS and a Synology Account are required for this Application.**

**DiskStation Manager 7.2 (or above) and Active Insight package 2.0.0 (or above) are required.**

Synology Active Insight is a health monitoring solution that supports multiple Synology NAS system health and performance monitoring under one Synology Account. You may receive system events with detailed troubleshooting actions from Synology with your mobile device. You may view the current performance and storage summary of your Synology NAS.

## Rankings

- #272,112 — Overall

## Review summary

Reviews show a split experience: many find the app useful for monitoring and analytics on compatible hardware, with clear event breakdowns and helpful mobile access; others report severe reliability problems, including sign-in failures, frequent logouts, timeouts, and unwanted upgrade prompts. The alert system is inconsistent, with some praising timely notifications while others complain about spammy messages and false positives. NAS discovery and device management issues also arise, reducing perceived value. Overall, success depends on device compatibility and stability.

### Pros

- Works well on certain devices (e.g., XR, DS720+/DSM 7.0.x), indicating solid performance on compatible hardware.
- Offers a simple NAS monitoring experience suitable for mobile usage away from a big screen.
- Events are presented in a way that can be translated into actionable steps to resolve issues.
- Notifications can be helpful for timely alerts about issues.

### Cons

- Frequent sign-in/out problems and unreliable login experience.
- Notification noise with spammy alerts and false positives, wasting user time.
- General instability / 'doesn’t work' and timeouts during setup or login.
- NAS discovery/management issues, such as not finding a new NAS or being unable to delete old entries.
- Misleading or persistent upgrade prompts when the app is up to date.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1483565192)