# JPass

> Navigation

Canonical page: [https://chrome-stats.com/d/id1483079440](https://chrome-stats.com/d/id1483079440)

## Overview

- **ID:** `id1483079440`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** FAAC SpA
- **Category:** Navigation
- **Rating:** 3.80 / 5 (291 ratings)
- **Version:** 2.32.7
- **Last updated:** 2026-07-29
- **First published:** 2019-10-25
- **Size:** 83 MB
- **Data as of:** 2026-09-17
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/jpass/id1483079440)
- **Website:** [https://www.j-pass.com](https://www.j-pass.com/)
- **Privacy policy:** [https://www.j-pass.com/#/user/privacyPolicy](https://www.j-pass.com/#/user/privacyPolicy)

## Description

JPass makes finding parking effortless. You can search near your destination, compare rates, view real-time availability, and pay from your phone in seconds. No more paper tickets or pay machines—your digital parking pass is with you wherever you go.

Beyond payments, JPass provides smart, ticketless entry via license plates or mobile credentials, easy management of monthly parking, and organized parking history and receipts. Stay tuned for new features, loyalty perks, and enhancements that keep your mobility seamless.

## Rankings

- #97,653 — Overall

## Review summary

Users report JPass is unreliable for parking. Repeated issues include prepaid balances not visible and auto-recharge failing; prepaid passes often don't work, sometimes forcing daily fees. The app's ticketing, scanning, and in/out features fail or misprice rates. Location and gate access problems persist: garages not located, gates misbehave or open for others. Sign-up can fail due to missing activation emails, and support contact is hard to find. Overall reliability is poor.

### Cons

- Billing/subscription and payment failures: prepaid balance not visible, auto-recharge not working, and paid passes not functioning; users end up paying daily fees.
- In-app ticketing, prepay, and in/out access do not work; inability to import tickets or book new rates; pricing misrepresentation of max fees.
- Location/garage lookup and gate access problems: cannot locate garage, gate may fail or open for others.
- Activation/signup emails not received and signup process often fails.
- Support contact is hard to find and general app reliability issues (notifications, history, crashes).

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1483079440)