# TIMEX FamilyConnect™

> Lifestyle

Canonical page: [https://chrome-stats.com/d/id1479794843](https://chrome-stats.com/d/id1479794843)

## Overview

- **ID:** `id1479794843`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** TIMEX
- **Category:** Lifestyle
- **Rating:** 4.60 / 5 (1,329 ratings)
- **Version:** 2.6
- **Last updated:** 2024-01-22
- **First published:** 2019-09-21
- **Size:** 28 MB
- **Data as of:** 2026-09-06
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/timex-familyconnect/id1479794843)
- **Website:** [https://www.t-mobile.com/smart-watch/timex-familyconnect-senior?sku=610214669650](https://www.t-mobile.com/smart-watch/timex-familyconnect-senior?sku=610214669650)
- **Privacy policy:** [https://assets.timex.com/firmware/Family\_Connect/PrivacyPolicy.html](https://assets.timex.com/firmware/Family_Connect/PrivacyPolicy.html)

## Description

TIMEX FamilyConnect™ is the companion app for TIMEX FamilyConnect™ Kids and Seniors watches. Be There, Even When You’re Not, with LTE-connected safety, two-way calling, and real-time location sharing with approved contacts.

Communicate with voice or instant messages, send SOS alerts with location, and operate within a Private Secure Network that limits contacts. For Seniors, access heart rate, activity, and sleep data to support a healthy lifestyle and safer daily routines.

## Rankings

- #48,732 — Overall

## Review summary

TIMEX FamilyConnect is praised for location tracking, safety features, and simple two-way communication with kids, and is especially helpful for families who don’t want to give a smartphone to a child. However, multiple reviews highlight reliability problems: the app crashes or stalls on launch, location updates are slow or sometimes inaccurate, and calls/texts often fail to send or receive. Users also face setup resets after updates, password/login issues, and inconsistent customer support. Battery life and occasional carrier/compatibility issues add to frustration. When it works, it’s a valuable safety tool; when it doesn’t, it’s unreliable.

### Pros

- Location tracking and safety features provide peace of mind.
- Two-way communication via calls and texts with the child.
- Suitable for kids who don’t use smartphones, avoiding a separate phone.
- Helpful features like schedules and tasks aid routines.

### Cons

- Frequent crashes and slow loading, including being stuck on startup.
- Location updates are delayed or inaccurate, not reliable in emergencies.
- Calls and texts sometimes fail to send or receive.
- Account resets after app updates and password/login issues persist.
- Customer support is hard to reach or unhelpful.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1479794843)