# SD-Mobile

> Rossware's Service Desk Mobile

Canonical page: [https://chrome-stats.com/d/id1478924293](https://chrome-stats.com/d/id1478924293)

## Overview

- **ID:** `id1478924293`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Rossware Computing, Inc.
- **Category:** Business
- **Rating:** 2.60 / 5 (13 ratings)
- **Version:** 2.6.7
- **Last updated:** 2025-04-28
- **First published:** 2020-03-12
- **Size:** 26 MB
- **Data as of:** 2026-10-08
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/sd-mobile/id1478924293)
- **Privacy policy:** [https://www.rossware.com/support-pages/privacy-policy](https://www.rossware.com/support-pages/privacy-policy)

## Description

SDMobile is a tool for technicians of companies that use Rossware's ServiceDesk software.

Features:
* View the daily job list
* Report on jobs
* Report time punches
* Create estimates/invoices
* Take credit card payments
* Order parts
* Reschedule jobs
* Send interoffice messages
* View the daily part pickup list
* Create new jobs
* Initiate robocalls
* Fixed image previews

## Rankings

- #383,696 — Overall

## Review summary

Overall, most reviews are negative, focusing on stability and outdated UX. The app frequently crashes or freezes, including issues on leaving a job, and many users find the newer version more buggy than the old one. The navigation demands too many steps across multiple screens, making it hard to complete tasks quickly. A few reviewers cite cost concerns, feeling the monthly fees are not justified by updates. On the positive side, a minority acknowledge improvements and some useful features, such as data import, in-app calls, and photo capture, and the app’s versatility for different business contexts.

### Pros

- Recent improvements have been positively received by technicians.
- Built-in features for data import (blue book and prior history) and in-app customer calls with photo capture.
- Appears versatile enough to be used across different businesses.

### Cons

- Frequent crashes and freezes leading to instability.
- Outdated design and a laggy, buggy experience, especially with the newer version.
- Cumbersome navigation across multiple screens and dropdowns; not user-friendly.
- Perceived poor value for money with ongoing monthly fees despite limited updates.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1478924293)