# UDR Resident

> Lifestyle

Canonical page: [https://chrome-stats.com/d/id1478147679](https://chrome-stats.com/d/id1478147679)

## Overview

- **ID:** `id1478147679`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** UDR, Inc.
- **Category:** Lifestyle
- **Rating:** 1.70 / 5 (309 ratings)
- **Version:** 2.27.6
- **Last updated:** 2026-08-18
- **First published:** 2020-01-24
- **Size:** 29 MB
- **Data as of:** 2026-09-24
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/udr-resident/id1478147679)
- **Privacy policy:** [https://udr.com/privacy-policy](https://udr.com/privacy-policy)

## Description

UDR Resident is a mobile-friendly tool designed to streamline your UDR apartment experience. Manage payments, maintenance requests, and lease renewals from anywhere with a few taps.

Key features include one-time rent payments with your preferred method, one-time deposit payment before move-in, easy maintenance requests, and a sign-and-complete lease renewal flow. More features are on the way.

## Rankings

- #129,319 — Overall

## Review summary

Users repeatedly report that UDR Resident is unreliable: persistent login/authentication issues, frequent crashes, and difficulty accessing leases or clear charge breakdowns. Payment problems (auto-pay timing and balance accuracy) often cause late fees, while maintenance requests can fail. Occasional praise exists only when the app happens to function, but overall reliability and support appear lacking.

### Pros

- When the app works, it’s easy to navigate.
- When functioning, it provides access to basic rent-related tasks through the app.
- Some users view the app as convenient for paying rent when it operates correctly.

### Cons

- Frequent login/authentication problems (Face ID failures, redirects to a non-working web page, and endless login loops).
- Frequent crashes and overall instability; the app is often down or buggy and may require reinstalling.
- Inability to view lease documents or obtain a clear charge breakdown; users can’t see what they’re being charged.
- Problems with rent payments via the app, including auto-pay not debiting on the chosen date and inaccurate balances leading to late fees.
- Maintenance requests often fail with error codes or do not submit properly.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1478147679)