# Atera

> Atera RMM & PSA software

Canonical page: [https://chrome-stats.com/d/id1478043603](https://chrome-stats.com/d/id1478043603)

## Overview

- **ID:** `id1478043603`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Atera Networks LTD.
- **Category:** Utilities
- **Rating:** 1.60 / 5 (113 ratings)
- **Version:** 1.1.0227
- **Last updated:** 2026-09-10
- **First published:** 2019-08-28
- **Size:** 71 MB
- **Data as of:** 2026-09-24
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/atera/id1478043603)
- **Website:** [https://www.atera.com](https://www.atera.com/)
- **Privacy policy:** [https://www.atera.com/privacy/](https://www.atera.com/privacy/)

## Description

Introducing the Atera Chrome extension: a lightweight companion that brings MSP RMM, Help Desk, and PSA capabilities into your browser. Use it to monitor alerts, access customers, contacts, and devices, and perform remote support on the go.

Designed for Managed Service Providers and internal IT teams, this extension complements the Atera platform, offering desktop-ready tools for alert monitoring, device management, and streamlined ticketing while you work alongside the main software.

## Rankings

- #191,781 — Overall

## Review summary

User reviews largely flag the iOS Atera app as unstable and difficult to use in the field. The most common complaints are login loops and MFA issues, frequent logouts, and white screens that prevent interaction with tickets or data. Many report limited functionality and poor mobile UX compared with the web version, with slow performance and stale data. A minority find value when it works—especially with SSO in some setups or for viewing devices/sites on the go—but the app needs major stability and feature improvements to be reliable daily.

### Pros

- SSO can reduce login issues for some users.
- The mobile app allows viewing devices and sites on the go, aiding field work.
- For those who also use the desktop version, it complements workflow by enabling access away from a desk.

### Cons

- Frequent login failures and loops, including MFA prompts that don’t appear or block access.
- App logs out often and requires re-authentication, making notifications unreliable.
- White/blank screens on login or when interacting with tickets, causing unresponsive UI.
- Limited functionality on mobile and missing many features from the web version.
- Overall reliability issues: slow performance, data not refreshing, and occasional crashes.

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1478043603)