# Minnesota Energy Resources

> MERC Account, Bill, Pay

Canonical page: [https://chrome-stats.com/d/id1475984028](https://chrome-stats.com/d/id1475984028)

## Overview

- **ID:** `id1475984028`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** WEC Energy Group Inc.
- **Category:** Utilities
- **Rating:** 4.80 / 5 (6,257 ratings)
- **Version:** 2.20.1
- **Last updated:** 2026-08-13
- **First published:** 2019-12-06
- **Size:** 128 MB
- **Data as of:** 2026-09-17
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/minnesota-energy-resources/id1475984028)
- **Website:** [https://www.wecenergygroup.com/mobileapp/merc/merc-app.htm](https://www.wecenergygroup.com/mobileapp/merc/merc-app.htm)
- **Privacy policy:** [https://accel.minnesotaenergyresources.com/privacy.aspx](https://accel.minnesotaenergyresources.com/privacy.aspx)

## Description

The Minnesota Energy Resources MERC app puts you in control of your energy account anytime, anywhere. Quickly pay bills, monitor usage, and manage your personal information from a single, secure app.

Key features include quick and scheduled payments, customizable billing and payment alerts, program sign-up (Automatic Payment and Budget Billing), a bill analyzer, and access to all MERC accounts in one place.

## Rankings

- #22,745 — Overall
- #77 — resource

## Review summary

The Minnesota Energy Resources iOS app is easy to use and supports payments (including Apple Pay) with helpful due-date reminders and decent support. However, users repeatedly report reliability problems (loading/login failures and verification issues), restricted payment options and fees, missing meter-reading capability, and billing/account-linking errors that cause wrong charges or refunds. UI design and iPad compatibility are occasional complaints. Overall, reliability and feature gaps are the main sources of negative sentiment.

### Pros

- Easy to use / user-friendly navigation
- Ability to pay bills via Apple Pay
- Payment due date notifications / reminders
- Helpful customer service experiences (positive representatives)

### Cons

- Frequent loading / login issues (app often won't load, spinning progress indicators, verification code problems)
- Limited payment options (Amex blocked; only MasterCard/Discover; Visa acceptance issues; fees for electronic payments)
- Missing meter reading feature (cannot submit a meter reading)
- Billing/account linking errors causing wrong charges and refunds (old accounts wrongly linked to current address)
- Stability issues / crashes after updates or inconsistent behavior

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1475984028)