# ICS Mobile

> Social Networking

Canonical page: [https://chrome-stats.com/d/id1475972982](https://chrome-stats.com/d/id1475972982)

## Overview

- **ID:** `id1475972982`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** ICSolutions
- **Category:** Social Networking
- **Rating:** 1.40 / 5 (1,610 ratings)
- **Version:** 1.2.1
- **Last updated:** 2021-02-23
- **First published:** 2020-07-21
- **Size:** 42 MB
- **Data as of:** 2026-09-04
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/ics-mobile/id1475972982)
- **Website:** [https://icsolutions.com/](https://icsolutions.com/)
- **Privacy policy:** [https://icsolutions.com/privacy.html](https://icsolutions.com/privacy.html)

## Description

ICS Mobile is a free mobile app from ICSolutions that makes it easy to visit with incarcerated family members and loved ones.

Whether you're at home or anywhere with WiFi or cellular data, you can stay connected, share moments, and maintain strong family bonds between children and their parents.

## Rankings

- #73,618 — Overall

## Review summary

User reviews consistently describe ICS Mobile as unreliable and difficult to use. The most mentioned issues include frequent connection failures, mid-visit freezes or crashes, and the need to re-login repeatedly. Many reports note the app hasn't been updated in years, contributing to stability problems. Payment for visits is questioned when connections fail, and customer support is seen as unhelpful. Audio/video quality is commonly poor, and cross-device compatibility is problematic. Overall, the app fails to provide a dependable way to connect with incarcerated loved ones.

### Cons

- Chronic connectivity issues and crashes during visits (takes many attempts to connect; calls drop or freeze mid-visit).
- Persistent login/session problems (must log in repeatedly; being kicked out unexpectedly).
- App has not been updated in years, contributing to instability and compatibility issues.
- Payment for visits with unreliable service (paying for visits that fail to connect; concerns about refunds or accountability).
- Poor audio/video quality and usability (sound is often reported as unclear or underwater, video calls rarely work across devices).

## Similar extensions and apps

- [NCIC Mobile Video Visitation](https://chrome-stats.com/d/id1612681512) — 3.40 / 5
- [ICS Messenger](https://chrome-stats.com/d/id6749614186)
- [ICT Mobile App](https://chrome-stats.com/d/id6504739301)
- [ICP Mobile App](https://chrome-stats.com/d/id6504737843)
- [Inmate Inbox](https://chrome-stats.com/d/id1390513826) — 3.10 / 5
- [ICBNC Mobile](https://chrome-stats.com/d/id6762294808)
- [Santa Cruz Institute](https://chrome-stats.com/d/id6502590624) — 5.00 / 5
- [ICMG Mobile](https://chrome-stats.com/d/id1476360935) — 5.00 / 5
- [ICI Mobile](https://chrome-stats.com/d/id6467704707)
- [Immaculate Conception HS](https://chrome-stats.com/d/id1531250299)
- [OCSICI Mobile App](https://chrome-stats.com/d/id6464568141)

---

Source: [Chrome-Stats](https://chrome-stats.com/d/id1475972982)