# Peoples e-Account

> Business

Canonical page: [https://chrome-stats.com/d/id1475344842](https://chrome-stats.com/d/id1475344842)

## Overview

- **ID:** `id1475344842`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Smart Energy Systems LLC
- **Category:** Business
- **Rating:** 4.70 / 5 (18,016 ratings)
- **Version:** 1.15
- **Last updated:** 2026-01-29
- **First published:** 2019-12-18
- **Size:** 40 MB
- **Data as of:** 2026-09-22
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/peoples-e-account/id1475344842)
- **Website:** [https://www.peoples-gas.com](https://www.peoples-gas.com/)
- **Privacy policy:** [https://www.peoples-gas.com/privacy/](https://www.peoples-gas.com/privacy/)

## Description

**The Peoples e-Account App is only available for Peoples Natural Gas Customers in Pennsylvania and former Equitable Gas Customers in Pennsylvania, Kentucky and West Virginia.** The app is a secure mobile solution to view consumption, billing and payment history, view your bill PDF, pay your bill, and manage payment preferences.

Paying your bill is flexible: you can pay via Apple Wallet and bank payments are free, while convenience charges may apply for credit and debit card payments processed by a third-party processor. You can manage your payment preferences for a fast, secure experience.

## Rankings

- #12,476 — Overall
- #90 — account

## Review summary

The most common complaints are around payment-method management (saving/updating cards and auto-pay), billing display failures (blank/white views or PDFs not loading), and overall reliability (crashes, slowness, and a clunky UI). A few users note Apple Pay issues. A minority acknowledge the app is easy to use for paying bills and maintains a simple, no-frills design that focuses on the core task.

### Pros

- Easy to use for paying bills
- Simple, no-frills UI focused on the core task
- Delivers the essential function of bill payment in a straightforward way

### Cons

- Payment methods are not saving/updating correctly (card on file, expiration updates, auto-pay issues)
- Inability to view or access bills in the app (white screen, PDFs not loading, blank bill view)
- App reliability and performance problems (crashes, slow response, clunky UI)
- Apple Pay / Apple Wallet integration not working or missing (Apple Pay not available or prompts incorrect)

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1475344842)