# Now Mobile

> Remove Friction from Work

Canonical page: [https://chrome-stats.com/d/id1469616608](https://chrome-stats.com/d/id1469616608)

## Overview

- **ID:** `id1469616608`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** ServiceNow
- **Category:** Business
- **Rating:** 4.70 / 5 (2,314 ratings)
- **Version:** 22.1.0
- **Last updated:** 2026-09-09
- **First published:** 2019-07-04
- **Size:** 140 MB
- **Data as of:** 2026-09-21
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/now-mobile/id1469616608)
- **Website:** [https://www.servicenow.com](https://www.servicenow.com/)
- **Privacy policy:** [https://www.servicenow.com/service-privacy.html](https://www.servicenow.com/service-privacy.html)

## Description

Now Mobile unifies cross-department workflows into a single mobile app, letting pre-hires, new hires, and employees find answers and complete tasks across IT, HR, Facilities, Finance, Legal, and more.

- IT: Request a laptop or reset a password
- Facilities: Set up a workspace or book a conference room
- Finance: Request a corporate card
- Legal: Sign an NDA or an onboarding document
- HR: Create or update a profile or check the vacation policy

Powered by the Now Platform, it delivers the right digital experiences from anywhere while hiding backend complexity across departments. Note: This app requires the ServiceNow Rome instance or later.

## Rankings

- #37,701 — Overall
- #78 — mobile view

## Review summary

Overall, users praise Now Mobile for ease of use, intuitive navigation, and fast access as a convenient IT/HR gateway. However, several recurring issues undermine reliability: frequent logins/logouts or session expiry, a clunky mobile UI with resizing/accessibility problems, performance problems after updates (freezes, slow logins, not opening), security/compatibility restrictions that ban or block the app in some workplaces, and limited in-app functionality (e.g., inability to change ticket status or adjust notification sounds). Addressing these would improve consistency across environments while preserving the positive, user-friendly experience.

### Pros

- Easy to use with intuitive navigation across screens.
- Seamless, smooth, and efficient performance.
- Fast access, sometimes faster than using an iPad or computer.
- Acts as a centralized gateway to IT and HR services.
- Highly customizable per company.

### Cons

- Frequent sign-in requirements and session expirations.
- Poor mobile UI/UX with forced mobile view and resizing issues.
- Performance instability after updates, including freezes and not opening.
- Security/compatibility restrictions that ban or block use in some workplaces.
- Limited in-app functionality or inaccessible actions (e.g., cannot change ticket status or notification sounds).

## Similar extensions and apps

- [Now Mobile - Intune](https://chrome-stats.com/d/id1494183300) — 3.50 / 5
- [Now Mobile for BlackBerry](https://chrome-stats.com/d/id1498814691) — 1.00 / 5
- [My ServiceNow](https://chrome-stats.com/d/id6448995293) — 4.70 / 5
- [Now Support](https://chrome-stats.com/d/id1504338471) — 4.30 / 5
- [MyGateway.](https://chrome-stats.com/d/id6748445889)
- [SAP SuccessFactors Mobile](https://chrome-stats.com/d/id426562526) — 4.60 / 5
- [Business Lease HR](https://chrome-stats.com/d/id6463616111) — 5.00 / 5
- [MobileHR](https://chrome-stats.com/d/id1464969605) — 5.00 / 5
- [ServiceNow Agent](https://chrome-stats.com/d/id1446951408) — 4.60 / 5
- [HR-Mobile App](https://chrome-stats.com/d/id6784125787)
- [Pro-Int HRIS Mobile](https://chrome-stats.com/d/id1179683913)

---

Source: [Chrome-Stats](https://chrome-stats.com/d/id1469616608)