# Louisville Metro311

> Productivity

Canonical page: [https://chrome-stats.com/d/id1468353987](https://chrome-stats.com/d/id1468353987)

## Overview

- **ID:** `id1468353987`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Louisville Jefferson County Metro Government
- **Category:** Productivity
- **Rating:** 1.90 / 5 (23 ratings)
- **Version:** 4.6.1
- **Last updated:** 2024-07-24
- **First published:** 2019-06-18
- **Size:** 34 MB
- **Data as of:** 2026-09-26
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/louisville-metro311/id1468353987)
- **Website:** [http://www.publicstuff.com](http://www.publicstuff.com/)
- **Privacy policy:** [http://www.publicstuff.com/privacy](http://www.publicstuff.com/privacy)

## Description

Submit service requests to Louisville Metro Government and get real-time updates on progress.

## Rankings

- #340,719 — Overall

## Review summary

Overall, Louisville Metro311 is criticized for instability and reliability issues. Aesthetically, it has a Beautiful UI and can process some requests, and appears useful for Louisville residents. However, multiple reviews report login crashes (including Facebook login), the app crashing on sign-in, and persistent address validation errors that block reporting. In addition, several users say city services do not follow up on submitted issues, making the app feel ineffective. The result is a mixed but predominantly negative user experience with reliability problems.

### Pros

- Requests can be processed in some cases.
- Beautiful UI.
- Useful for Louisville residents.

### Cons

- Login issues and crashes during sign-in (including Facebook login problems).
- Invalid address validation prevents reporting (invalid address errors).
- City services do not follow up on submitted issues / lack of issue resolution.

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- [MyCville](https://chrome-stats.com/d/id1353013819) — 1.90 / 5
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- [PortCity311](https://chrome-stats.com/d/id6502471985) — 5.00 / 5
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- [Columbus311](https://chrome-stats.com/d/id1501382058) — 5.00 / 5
- [Louisville Metro Police (LMPD)](https://chrome-stats.com/d/id1592163548) — 3.50 / 5
- [Ready 311](https://chrome-stats.com/d/id1436346560) — 2.10 / 5
- [RedStick311](https://chrome-stats.com/d/id1052798599) — 2.80 / 5
- [mystlouispark](https://chrome-stats.com/d/id885100538) — 2.30 / 5
- [Philly 311](https://chrome-stats.com/d/id533292779) — 2.20 / 5
- [Shelbyville 311](https://chrome-stats.com/d/id6749860078)

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1468353987)