# Sydney Health

> Anthem/Wellpoint

Canonical page: [https://chrome-stats.com/d/id1463423283](https://chrome-stats.com/d/id1463423283)

## Overview

- **ID:** `id1463423283`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Elevance Health, Inc
- **Category:** Medical
- **Rating:** 4.80 / 5 (564,210 ratings)
- **Version:** 10.7.0
- **Last updated:** 2026-09-14
- **First published:** 2019-08-30
- **Size:** 138 MB
- **Data as of:** 2026-09-18
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/sydney-health/id1463423283)
- **Privacy policy:** [https://www.sydneyhealth.com/privacy](https://www.sydneyhealth.com/privacy)

## Description

Sydney Health is a mobile app that helps members find care, share their digital ID, and manage benefits and claims. It puts personalized health information at your fingertips and can estimate costs before you receive care, all in one secure place.

Key features include a digital ID card, 24/7 chat with Member Services, plan details, care finder, claims view, virtual care, and automatic prescription refills. With optional HealthKit integration, you can share fitness data from compatible devices to support your wellness goals. Note: Sydney Health is provided through Carelon Digital Platforms and Hydrogen Health partnerships, and feature availability depends on your plan.

## Rankings

- #735 — Overall
- #25 — health

## Review summary

Users like Sydney Health for its ease of use and quick access to plan details, and for helping locate in-network providers. However, reviews repeatedly report login failures and cumbersome authentication, unreliable provider data and scheduling flow, interface/navigation instability, and disappointing customer support. Overall, the app is easy to use but plagued by reliability and data-accuracy problems that hinder core tasks like signing in, finding a provider, and scheduling care.

### Pros

- Easy to use / user-friendly interface
- Easy access to plan information and benefits
- Helps locate in-network providers
- Fast / quick to use (per some reviews)

### Cons

- Frequent login/authentication failures and multi-step login flow
- Provider search/navigation is confusing and data may be outdated or misleading (affecting scheduling)
- UI stability issues: back button often restarts searches, crashes, or produces a blank screen
- Inaccurate or outdated provider network data (e.g., accepting new patients status)
- Poor customer support experience (rude or unhelpful responses)

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1463423283)