# Pickup by Capital Metro

> On-demand transit

Canonical page: [https://chrome-stats.com/d/id1462279244](https://chrome-stats.com/d/id1462279244)

## Overview

- **ID:** `id1462279244`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** Via Transportation, Inc.
- **Category:** Travel
- **Rating:** 4.90 / 5 (1,389 ratings)
- **Version:** 4.29.1
- **Last updated:** 2026-08-17
- **First published:** 2019-05-31
- **Size:** 134 MB
- **Data as of:** 2026-09-19
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/pickup-by-capital-metro/id1462279244)
- **Website:** [https://capmetro.org](https://capmetro.org/)
- **Privacy policy:** [https://www.capmetro.org/privacy](https://www.capmetro.org/privacy)

## Description

Capital Metro’s Pickup service provides curb-to-curb, on-demand transportation in the Austin metro area at the price of a bus ride. It’s a flexible, affordable option designed to help you connect to transit, run errands, work, learn, and enjoy your neighborhood.

Whether you’re headed to work, school, or a night out, Pickup makes it easier to get around town. Where will Pickup take you?

## Rankings

- #46,544 — Overall

## Review summary

Users praise Pickup by Capital Metro for ease of use, affordability, and courteous drivers who assist riders, including those with visual impairments. Repeated drawbacks include inconsistent wait times and delays, poor in-app communication with drivers/support, and gaps in service coverage. A subset notes aggressive driving. Overall, a low-cost, useful option with room for reliability and communication improvements.

### Pros

- Easy to use and fast rides.
- Affordable and cost-effective transportation.
- Courteous, friendly drivers who are accommodating (including for riders with visual impairments).
- Helpful for people without cars and provides local coverage.

### Cons

- Unreliable wait times and delays; rides can arrive late.
- Limited in-app communication; no easy way to contact driver or customer support or get real-time ride status.
- Coverage is limited; riders want expansion to more areas.
- Some drivers drive aggressively or display frustration affecting rider comfort.

## Similar extensions and apps

- [CapMetro Access – Austin TX](https://chrome-stats.com/d/id1626094976) — 4.70 / 5
- [Austin Transit: CapMetro Times](https://chrome-stats.com/d/id6737415183) — 4.30 / 5
- [Pick-Up On-Demand](https://chrome-stats.com/d/id1528354014) — 5.00 / 5
- [Pickup: Ride](https://chrome-stats.com/d/id6463719518)
- [CARTSNow](https://chrome-stats.com/d/id1538999262) — 4.90 / 5
- [CARTS Country Bus](https://chrome-stats.com/d/id6748365480) — 1.70 / 5
- [Austin Public Transport](https://chrome-stats.com/d/id1179884842)
- [CapMetro Bikeshare](https://chrome-stats.com/d/id6535647192) — 2.80 / 5
- [Houston METRO On Demand](https://chrome-stats.com/d/id1492476702) — 4.40 / 5
- [Sun Metro OnDemand](https://chrome-stats.com/d/id6747404371)
- [Interurban Transit](https://chrome-stats.com/d/id6756588947) — 5.00 / 5
- [Pick-Up Delivery](https://chrome-stats.com/d/id6746485015) — 1.00 / 5

---

Source: [Chrome-Stats](https://chrome-stats.com/d/id1462279244)