# Gotogate

> Amazing trips just a tap away

Canonical page: [https://chrome-stats.com/d/id1458465974](https://chrome-stats.com/d/id1458465974)

## Overview

- **ID:** `id1458465974`
- **Platform:** Apple
- **Type:** Apple app
- **Status:** Available
- **Publisher:** E-TRAVEL S.A.
- **Category:** Travel
- **Rating:** 4.70 / 5 (5,617 ratings)
- **Version:** 4.16.1
- **Last updated:** 2026-09-10
- **First published:** 2019-06-29
- **Size:** 50 MB
- **Data as of:** 2026-09-22
- **Store listing:** [Apple App Store](https://apps.apple.com/us/app/gotogate/id1458465974)
- **Website:** [https://www.gotogate.co.uk](https://www.gotogate.co.uk/)
- **Privacy policy:** [https://www.gotogate.com/rf/privacy-policy](https://www.gotogate.com/rf/privacy-policy)

## Description

Welcome to the Gotogate extension. It puts the world in the palm of your hand by letting you access all your bookings in one place, with real-time updates and instant notifications so you never miss a flight.

From booking flights to hotels and car rentals, Gotogate brings together more than 650 airlines, 300,000+ hotels, and flexible ticket options. Add services on the fly from the pre-travel store—baggage, seat selection, and more—and enjoy exclusive offers like free early check-in (a €15 value).

## Rankings

- #24,370 — Overall

## Review summary

Users largely report Gotogate as unreliable for refunds and customer service, with frequent delays and poor communication. While a few praise the app's ease of use and ability to organize multiple bookings, most reviews cite hidden fees, misleading 'flexible' ticket labeling, and cancellations without adequate notification. Issues with confirmation, verification, and boarding-pass delivery, language barriers, and even accusations of scams recur. Overall, navigation and organization are the app's few strengths; the dominant pain points are service quality, refunds, pricing practices, and communication reliability.

### Pros

- Easy to navigate / user-friendly interface
- Keeps all bookings organized across multiple airlines
- Some reviews report positive service in certain interactions
- Generally favorable notes on ease of use and efficiency

### Cons

- Chronic poor customer service: long hold times, little updates, and lack of accountability
- Refunds delayed or never issued despite airline refunds
- Misleading pricing: 'flexible' tickets with airline-level flexibility not honored; extra charges and change fees
- Poor communication/notification: wrong contact email, missed flights, weak emergency updates; language barriers
- App/verification issues: delays receiving verification codes, inability to verify, boarding-pass / check-in problems

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Source: [Chrome-Stats](https://chrome-stats.com/d/id1458465974)